CUSTOMER FOCUS *Understands customer's needs and strives to exceed their expectations. *Champions a customer-focused and patient-centered culture across the whole company. *Ensures quality in the products and services we provide.
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CANDOR *Engages in honest and transparent conversations. *Challenges others in constructive ways and shows respect when disagreeing. *Encourages others to voice their perspectives.
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TRUST AND RESPECT *Fosters a diverse and inclusive work environment. *Has confidence in the integrity and capability of his/her colleagues. *Contributes to others' success.
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COURAGE *Takes clear and decisive action on difficult issues. *When he/she takes a stand, he/she ensures they are heard and understood. *Takes responsible risks and promotes risk taking in others.
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ACCOUNTABILITY *Follows through on commitments and takes responsibility for his/her actions. *Practices the highest ethical standards, including compliance with all applicable laws, regulations, and policies in every aspect of his/her job
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PASSION TO WIN *Operates with a sense of urgency and has a desire to win. *Continually improves the quality and effectiveness of his/her performance. *Is enthusiastic about our business and motivates others to feel the same way.
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