Family & MWR Facility Operations

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1. What is your sex?

What is your sex?   Male Female

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2. What is your age?

What is your age?   25 or under 26-40 41-55 56 or older

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3. What is your marital status?

What is your marital status?   Now married Widowed Divorced Separated Never married

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4. Are you currently...?

Are you currently...?   Service member Spouse of service member Retired military DoD Civilian Other

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5. Tell us where you live?

Tell us where you live?   Main Post - Family Housing Main Post - Barracks East Fort Bliss - Family Housing East Fort Bliss - Barracks Off Post - Family Housing Off Post - Non-government Housing

6. How often do you use these facilities?

	On a daily basis	At least 5 days a week	At least 3 days a week	At least 1 day a week	Never
ACS	*How often do you use these facilities? ACS On a daily basis	ACS At least 5 days a week	ACS At least 3 days a week	ACS At least 1 day a week	ACS Never
Bowling Center	Bowling Center On a daily basis	Bowling Center At least 5 days a week	Bowling Center At least 3 days a week	Bowling Center At least 1 day a week	Bowling Center Never
Child and Youth Services Facilities	Child and Youth Services Facilities On a daily basis	Child and Youth Services Facilities At least 5 days a week	Child and Youth Services Facilities At least 3 days a week	Child and Youth Services Facilities At least 1 day a week	Child and Youth Services Facilities Never
Church	Church On a daily basis	Church At least 5 days a week	Church At least 3 days a week	Church At least 1 day a week	Church Never
Commissary	Commissary On a daily basis	Commissary At least 5 days a week	Commissary At least 3 days a week	Commissary At least 1 day a week	Commissary Never
PX	PX On a daily basis	PX At least 5 days a week	PX At least 3 days a week	PX At least 1 day a week	PX Never
MWR dining facilities (Centennial, Bowling Center)	MWR dining facilities (Centennial, Bowling Center) On a daily basis	MWR dining facilities (Centennial, Bowling Center) At least 5 days a week	MWR dining facilities (Centennial, Bowling Center) At least 3 days a week	MWR dining facilities (Centennial, Bowling Center) At least 1 day a week	MWR dining facilities (Centennial, Bowling Center) Never
DFAC	DFAC On a daily basis	DFAC At least 5 days a week	DFAC At least 3 days a week	DFAC At least 1 day a week	DFAC Never
Coffee Shops	Coffee Shops On a daily basis	Coffee Shops At least 5 days a week	Coffee Shops At least 3 days a week	Coffee Shops At least 1 day a week	Coffee Shops Never
Physical Fitness Facilities	Physical Fitness Facilities On a daily basis	Physical Fitness Facilities At least 5 days a week	Physical Fitness Facilities At least 3 days a week	Physical Fitness Facilities At least 1 day a week	Physical Fitness Facilities Never
Parks	Parks On a daily basis	Parks At least 5 days a week	Parks At least 3 days a week	Parks At least 1 day a week	Parks Never
Post shuttle service	Post shuttle service On a daily basis	Post shuttle service At least 5 days a week	Post shuttle service At least 3 days a week	Post shuttle service At least 1 day a week	Post shuttle service Never
Taxi service	Taxi service On a daily basis	Taxi service At least 5 days a week	Taxi service At least 3 days a week	Taxi service At least 1 day a week	Taxi service Never
Other	Other On a daily basis	Other At least 5 days a week	Other At least 3 days a week	Other At least 1 day a week	Other Never

Other Facility Name

7. From the list of facilities above, why do- or- don’t you use these facilities/services?

From the list of facilities above, why do- or- don’t you use these facilities/services?   I am not eligible to use government facilities (non-ID card holder) I want to get off post to be in a non-military environment I would rather stay on post I don’t want to pay higher fees off-post I would rather pay for services at off-post facilities Hours of operation

Other (please specify)

8. There are enough facilities to meet your personal needs?

There are enough facilities to meet your personal needs?   Strongly Agree	Agree	Undecided	Disagree	Strongly Disagree
Please tell us why you feel that way.

9. Overall, how satisfied are you with the services Family and MWR offers at Fort Bliss?

Overall, how satisfied are you with the services Family and MWR offers at Fort Bliss?   Very Satisfied	Satisfied	Neither satisfied nor dissatisfied	Dissatisfied	Very dissatisfied
Please tell us why you feel that way.

10. How do you learn about new facilities, hours of operation, services?

How do you learn about new facilities, hours of operation, services?   Word-of-mouth (peers, Unit Formation) Twitter Facebook The Monitor BlissNow www.blissmwr.com 7 Days of Bliss (email) All-Bliss (email) Other

11. On a scale of 1 to 5 where 1 represents “Extremely satisfied” and 5 represents “Extremely Dissatisfied,” how would you rate your level of overall satisfaction with the following?

	1 Extremely Satisfied	2 Satisfied	3 Neither Satisfied or Dissatisfied	4 Dissatisfied	5 Extremely Dissatisfied	Don't Know/Not Applicable
ACS	*On a scale of 1 to 5 where 1 represents “Extremely satisfied” and 5 represents “Extremely Dissatisfied,” how would you rate your level of overall satisfaction with the following? ACS 1 Extremely Satisfied	ACS 2 Satisfied	ACS 3 Neither Satisfied or Dissatisfied	ACS 4 Dissatisfied	ACS 5 Extremely Dissatisfied	ACS Don't Know/Not Applicable
Bowling Center	Bowling Center 1 Extremely Satisfied	Bowling Center 2 Satisfied	Bowling Center 3 Neither Satisfied or Dissatisfied	Bowling Center 4 Dissatisfied	Bowling Center 5 Extremely Dissatisfied	Bowling Center Don't Know/Not Applicable
Child and Youth Services Facilities	Child and Youth Services Facilities 1 Extremely Satisfied	Child and Youth Services Facilities 2 Satisfied	Child and Youth Services Facilities 3 Neither Satisfied or Dissatisfied	Child and Youth Services Facilities 4 Dissatisfied	Child and Youth Services Facilities 5 Extremely Dissatisfied	Child and Youth Services Facilities Don't Know/Not Applicable
Church	Church 1 Extremely Satisfied	Church 2 Satisfied	Church 3 Neither Satisfied or Dissatisfied	Church 4 Dissatisfied	Church 5 Extremely Dissatisfied	Church Don't Know/Not Applicable
Commissary	Commissary 1 Extremely Satisfied	Commissary 2 Satisfied	Commissary 3 Neither Satisfied or Dissatisfied	Commissary 4 Dissatisfied	Commissary 5 Extremely Dissatisfied	Commissary Don't Know/Not Applicable
PX	PX 1 Extremely Satisfied	PX 2 Satisfied	PX 3 Neither Satisfied or Dissatisfied	PX 4 Dissatisfied	PX 5 Extremely Dissatisfied	PX Don't Know/Not Applicable
MWR dining facilities (Centennial, Bowling Center)	MWR dining facilities (Centennial, Bowling Center) 1 Extremely Satisfied	MWR dining facilities (Centennial, Bowling Center) 2 Satisfied	MWR dining facilities (Centennial, Bowling Center) 3 Neither Satisfied or Dissatisfied	MWR dining facilities (Centennial, Bowling Center) 4 Dissatisfied	MWR dining facilities (Centennial, Bowling Center) 5 Extremely Dissatisfied	MWR dining facilities (Centennial, Bowling Center) Don't Know/Not Applicable
DFAC	DFAC 1 Extremely Satisfied	DFAC 2 Satisfied	DFAC 3 Neither Satisfied or Dissatisfied	DFAC 4 Dissatisfied	DFAC 5 Extremely Dissatisfied	DFAC Don't Know/Not Applicable
Coffee Shops	Coffee Shops 1 Extremely Satisfied	Coffee Shops 2 Satisfied	Coffee Shops 3 Neither Satisfied or Dissatisfied	Coffee Shops 4 Dissatisfied	Coffee Shops 5 Extremely Dissatisfied	Coffee Shops Don't Know/Not Applicable
Physical Fitness Facilities	Physical Fitness Facilities 1 Extremely Satisfied	Physical Fitness Facilities 2 Satisfied	Physical Fitness Facilities 3 Neither Satisfied or Dissatisfied	Physical Fitness Facilities 4 Dissatisfied	Physical Fitness Facilities 5 Extremely Dissatisfied	Physical Fitness Facilities Don't Know/Not Applicable
Parks	Parks 1 Extremely Satisfied	Parks 2 Satisfied	Parks 3 Neither Satisfied or Dissatisfied	Parks 4 Dissatisfied	Parks 5 Extremely Dissatisfied	Parks Don't Know/Not Applicable
Post shuttle service	Post shuttle service 1 Extremely Satisfied	Post shuttle service 2 Satisfied	Post shuttle service 3 Neither Satisfied or Dissatisfied	Post shuttle service 4 Dissatisfied	Post shuttle service 5 Extremely Dissatisfied	Post shuttle service Don't Know/Not Applicable
Taxi service	Taxi service 1 Extremely Satisfied	Taxi service 2 Satisfied	Taxi service 3 Neither Satisfied or Dissatisfied	Taxi service 4 Dissatisfied	Taxi service 5 Extremely Dissatisfied	Taxi service Don't Know/Not Applicable

Comments

12. On a scale of 1 to 5 where 1 represents “Most Likely to Use” and 5 represents “Will Not Ever Use” Which facilities would you use more often, if they were open earlier?

	1 Most Likely to Use	2 Likely to Use	3 May or May Not Use	4 Not Likely to Use	5 Will Not Ever Use	N/A
ACS	*On a scale of 1 to 5 where 1 represents “Most Likely to Use” and 5 represents “Will Not Ever Use” Which facilities would you use more often, if they were open earlier? ACS 1 Most Likely to Use	ACS 2 Likely to Use	ACS 3 May or May Not Use	ACS 4 Not Likely to Use	ACS 5 Will Not Ever Use	ACS N/A
Bowling Center	Bowling Center 1 Most Likely to Use	Bowling Center 2 Likely to Use	Bowling Center 3 May or May Not Use	Bowling Center 4 Not Likely to Use	Bowling Center 5 Will Not Ever Use	Bowling Center N/A
Child and Youth Services Facilities	Child and Youth Services Facilities 1 Most Likely to Use	Child and Youth Services Facilities 2 Likely to Use	Child and Youth Services Facilities 3 May or May Not Use	Child and Youth Services Facilities 4 Not Likely to Use	Child and Youth Services Facilities 5 Will Not Ever Use	Child and Youth Services Facilities N/A
Church	Church 1 Most Likely to Use	Church 2 Likely to Use	Church 3 May or May Not Use	Church 4 Not Likely to Use	Church 5 Will Not Ever Use	Church N/A
Commissary	Commissary 1 Most Likely to Use	Commissary 2 Likely to Use	Commissary 3 May or May Not Use	Commissary 4 Not Likely to Use	Commissary 5 Will Not Ever Use	Commissary N/A
PX	PX 1 Most Likely to Use	PX 2 Likely to Use	PX 3 May or May Not Use	PX 4 Not Likely to Use	PX 5 Will Not Ever Use	PX N/A
MWR dining facilities (Centennial, Bowling Center)	MWR dining facilities (Centennial, Bowling Center) 1 Most Likely to Use	MWR dining facilities (Centennial, Bowling Center) 2 Likely to Use	MWR dining facilities (Centennial, Bowling Center) 3 May or May Not Use	MWR dining facilities (Centennial, Bowling Center) 4 Not Likely to Use	MWR dining facilities (Centennial, Bowling Center) 5 Will Not Ever Use	MWR dining facilities (Centennial, Bowling Center) N/A
DFAC	DFAC 1 Most Likely to Use	DFAC 2 Likely to Use	DFAC 3 May or May Not Use	DFAC 4 Not Likely to Use	DFAC 5 Will Not Ever Use	DFAC N/A
Coffee Shops	Coffee Shops 1 Most Likely to Use	Coffee Shops 2 Likely to Use	Coffee Shops 3 May or May Not Use	Coffee Shops 4 Not Likely to Use	Coffee Shops 5 Will Not Ever Use	Coffee Shops N/A
Physical Fitness Facilities	Physical Fitness Facilities 1 Most Likely to Use	Physical Fitness Facilities 2 Likely to Use	Physical Fitness Facilities 3 May or May Not Use	Physical Fitness Facilities 4 Not Likely to Use	Physical Fitness Facilities 5 Will Not Ever Use	Physical Fitness Facilities N/A
Parks	Parks 1 Most Likely to Use	Parks 2 Likely to Use	Parks 3 May or May Not Use	Parks 4 Not Likely to Use	Parks 5 Will Not Ever Use	Parks N/A
Post shuttle service	Post shuttle service 1 Most Likely to Use	Post shuttle service 2 Likely to Use	Post shuttle service 3 May or May Not Use	Post shuttle service 4 Not Likely to Use	Post shuttle service 5 Will Not Ever Use	Post shuttle service N/A
Taxi service	Taxi service 1 Most Likely to Use	Taxi service 2 Likely to Use	Taxi service 3 May or May Not Use	Taxi service 4 Not Likely to Use	Taxi service 5 Will Not Ever Use	Taxi service N/A

Comments

13. On a scale of 1 to 5 where 1 represents “Most Likely to Use” and 5 represents “Not Likely to Used,” If they were open later, which facilities would you use more often?

	1 Most Likely to Use	2 Likely to Use	3 May or May Not Use	4 Not Likely to Use	5 Will Not Ever Use	N/A
ACS	*On a scale of 1 to 5 where 1 represents “Most Likely to Use” and 5 represents “Not Likely to Used,” If they were open later, which facilities would you use more often? ACS 1 Most Likely to Use	ACS 2 Likely to Use	ACS 3 May or May Not Use	ACS 4 Not Likely to Use	ACS 5 Will Not Ever Use	ACS N/A
Bowling Center	Bowling Center 1 Most Likely to Use	Bowling Center 2 Likely to Use	Bowling Center 3 May or May Not Use	Bowling Center 4 Not Likely to Use	Bowling Center 5 Will Not Ever Use	Bowling Center N/A
Child and Youth Services Facilities	Child and Youth Services Facilities 1 Most Likely to Use	Child and Youth Services Facilities 2 Likely to Use	Child and Youth Services Facilities 3 May or May Not Use	Child and Youth Services Facilities 4 Not Likely to Use	Child and Youth Services Facilities 5 Will Not Ever Use	Child and Youth Services Facilities N/A
Church	Church 1 Most Likely to Use	Church 2 Likely to Use	Church 3 May or May Not Use	Church 4 Not Likely to Use	Church 5 Will Not Ever Use	Church N/A
Commissary	Commissary 1 Most Likely to Use	Commissary 2 Likely to Use	Commissary 3 May or May Not Use	Commissary 4 Not Likely to Use	Commissary 5 Will Not Ever Use	Commissary N/A
PX	PX 1 Most Likely to Use	PX 2 Likely to Use	PX 3 May or May Not Use	PX 4 Not Likely to Use	PX 5 Will Not Ever Use	PX N/A
MWR dining facilities (Centennial, Bowling Center)	MWR dining facilities (Centennial, Bowling Center) 1 Most Likely to Use	MWR dining facilities (Centennial, Bowling Center) 2 Likely to Use	MWR dining facilities (Centennial, Bowling Center) 3 May or May Not Use	MWR dining facilities (Centennial, Bowling Center) 4 Not Likely to Use	MWR dining facilities (Centennial, Bowling Center) 5 Will Not Ever Use	MWR dining facilities (Centennial, Bowling Center) N/A
DFAC	DFAC 1 Most Likely to Use	DFAC 2 Likely to Use	DFAC 3 May or May Not Use	DFAC 4 Not Likely to Use	DFAC 5 Will Not Ever Use	DFAC N/A
Coffee Shops	Coffee Shops 1 Most Likely to Use	Coffee Shops 2 Likely to Use	Coffee Shops 3 May or May Not Use	Coffee Shops 4 Not Likely to Use	Coffee Shops 5 Will Not Ever Use	Coffee Shops N/A
Physical Fitness Facilities	Physical Fitness Facilities 1 Most Likely to Use	Physical Fitness Facilities 2 Likely to Use	Physical Fitness Facilities 3 May or May Not Use	Physical Fitness Facilities 4 Not Likely to Use	Physical Fitness Facilities 5 Will Not Ever Use	Physical Fitness Facilities N/A
Parks	Parks 1 Most Likely to Use	Parks 2 Likely to Use	Parks 3 May or May Not Use	Parks 4 Not Likely to Use	Parks 5 Will Not Ever Use	Parks N/A
Post shuttle service	Post shuttle service 1 Most Likely to Use	Post shuttle service 2 Likely to Use	Post shuttle service 3 May or May Not Use	Post shuttle service 4 Not Likely to Use	Post shuttle service 5 Will Not Ever Use	Post shuttle service N/A
Taxi service	Taxi service 1 Most Likely to Use	Taxi service 2 Likely to Use	Taxi service 3 May or May Not Use	Taxi service 4 Not Likely to Use	Taxi service 5 Will Not Ever Use	Taxi service N/A

Comments

14. On a scale of 1 to 5 where 1 represents “Most Likely to Use” and 5 represents “Will Not Ever Use” Which facilities would you use more often, if they were open on weekends?

	1 Most Likely to Use	2 Likely to Use	3 May or May Not Use	4 Not Likely to Use	5 Will Not Ever Use	N/A
ACS	*On a scale of 1 to 5 where 1 represents “Most Likely to Use” and 5 represents “Will Not Ever Use” Which facilities would you use more often, if they were open on weekends? ACS 1 Most Likely to Use	ACS 2 Likely to Use	ACS 3 May or May Not Use	ACS 4 Not Likely to Use	ACS 5 Will Not Ever Use	ACS N/A
Child and Youth Services Facilities	Child and Youth Services Facilities 1 Most Likely to Use	Child and Youth Services Facilities 2 Likely to Use	Child and Youth Services Facilities 3 May or May Not Use	Child and Youth Services Facilities 4 Not Likely to Use	Child and Youth Services Facilities 5 Will Not Ever Use	Child and Youth Services Facilities N/A
MWR dining facilities (Centennial, Bowling Center)	MWR dining facilities (Centennial, Bowling Center) 1 Most Likely to Use	MWR dining facilities (Centennial, Bowling Center) 2 Likely to Use	MWR dining facilities (Centennial, Bowling Center) 3 May or May Not Use	MWR dining facilities (Centennial, Bowling Center) 4 Not Likely to Use	MWR dining facilities (Centennial, Bowling Center) 5 Will Not Ever Use	MWR dining facilities (Centennial, Bowling Center) N/A
Other	Other 1 Most Likely to Use	Other 2 Likely to Use	Other 3 May or May Not Use	Other 4 Not Likely to Use	Other 5 Will Not Ever Use	Other N/A

Other Family and MWR facilities I would use

15. What products or services are you looking for that are not found at Fort Bliss?

What products or services are you looking for that are not found at Fort Bliss?