Exit Existing Customer and Service Customer Survey 1. Your Feedback Question Title * 1. Please complete the following information: Name: Company: City/Town: State/Province: Country: Email Address: Phone Number (if you wish to be contacted): Question Title * 2. Please list your product model name/number. Question Title * 3. Please rate the following on a scale of 1-10, 1 being low and 10 being high. 1 2 3 4 5 6 7 8 9 10 How satisfied were you with the timeliness of your calibration/repair? How satisfied were you with the timeliness of your calibration/repair? 1 How satisfied were you with the timeliness of your calibration/repair? 2 How satisfied were you with the timeliness of your calibration/repair? 3 How satisfied were you with the timeliness of your calibration/repair? 4 How satisfied were you with the timeliness of your calibration/repair? 5 How satisfied were you with the timeliness of your calibration/repair? 6 How satisfied were you with the timeliness of your calibration/repair? 7 How satisfied were you with the timeliness of your calibration/repair? 8 How satisfied were you with the timeliness of your calibration/repair? 9 How satisfied were you with the timeliness of your calibration/repair? 10 How satisfied are you with the quality of the work performed? How satisfied are you with the quality of the work performed? 1 How satisfied are you with the quality of the work performed? 2 How satisfied are you with the quality of the work performed? 3 How satisfied are you with the quality of the work performed? 4 How satisfied are you with the quality of the work performed? 5 How satisfied are you with the quality of the work performed? 6 How satisfied are you with the quality of the work performed? 7 How satisfied are you with the quality of the work performed? 8 How satisfied are you with the quality of the work performed? 9 How satisfied are you with the quality of the work performed? 10 Question Title * 4. How likely is it that you would recommend TSI Incorporated to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 5. Please provide an example of one way that TSI could have better served you. Done
