Customer Service Survey
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1. Default Section
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1
. Thinking about your most recent contact with Tustin Cadillac, how would you rate the overall experience?
Would you say....
Thinking about your most recent contact with Tustin Cadillac, how would you rate the overall experience? Would you say....
Excellent
Very Good
Good
Fair
Poor
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2
. How would you rate the representative on being courteous? Would you say …
How would you rate the representative on being courteous? Would you say …
Excellent
Very Good
Good
Fair
Poor
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3
. How would you rate the representative's overall knowledge of the vehicle your interested in or the vehicle you are having serviced? Would you say …
How would you rate the representative's overall knowledge of the vehicle your interested in or the vehicle you are having serviced? Would you say …
Excellent
Very Good
Good
Fair
Poor
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4
. The best complement a business can get, is the referral of a current customer to friends and family. Would you tell a friend or family member to go to Tustin Cadillac?
The best complement a business can get, is the referral of a current customer to friends and family. Would you tell a friend or family member to go to Tustin Cadillac?
Yes
No
Any Comments
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5
. What was the reason for your last visit to Tustin Cadillac?
What was the reason for your last visit to Tustin Cadillac?
Purchase a new vehicle
Purchase a used vehicle
Lease a vehicle
Service or Repair work
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6
. Tustin Cadillac would like the privilege of using your feedback on their website.
Tustin Cadillac would like the privilege of using your feedback on their website.
Yes, you have my permission to publish my feedback.
No, I would rather we keep this between us.
Please provide your first initial, last name and home zip code
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