Customer Survey
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1. Default Section
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1
. Approximately how many times during the past six months did you visit the ReUse Center?
Approximately how many times during the past six months did you visit the ReUse Center?
None
1-2 Times
3-5 Times
6 Times or more
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2
. Have you been to both Minneapolis and Maplewood locations?
Have you been to both Minneapolis and Maplewood locations?
Yes
No
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3
. How easy was it to find the products you came in for?
How easy was it to find the products you came in for?
Somewhat Easy
Easy
Somewhat Difficult
Very Difficult
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4
. If we did not have a particular item you needed in stock were you referred to our other location?
If we did not have a particular item you needed in stock were you referred to our other location?
Yes
No
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5
. Would you say our inventory is reasonably priced?
Would you say our inventory is reasonably priced?
Yes
No
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6
. How satisfied you were with the customer service that was provided on your visit?
How satisfied you were with the customer service that was provided on your visit?
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
Very Dissatisfied
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7
. How much product and store knowledge would you say our sales associates had?
How much product and store knowledge would you say our sales associates had?
None
Very little knowledge
Somewhat knowledgeable
Very knowledgeable
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8
. Would you refer Friends, family, or colleagues to the ReUse Center?
Would you refer Friends, family, or colleagues to the ReUse Center?
Yes
No
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9
. Overall, how satisfied were you with your shopping experience at our store?
Overall, how satisfied were you with your shopping experience at our store?
Very Satisfied
Somewhat Satisfied
Satisfied
Somewhat Dissatisfied
10
. What, if anything, can we do to improve your experience at our store?
What, if anything, can we do to improve your experience at our store?
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