WCHD Customer Satisfaction Survey 2010 2011

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1. We realize in order to provide our customers with the best possible service; we need to consider your needs and opinions. This survey is anonymous and does not ask for any personal information. Please provide honest answers and thank you for taking the time to assist us in improving our customer service.

Tell us about your experience by selecting the area(s) which provided information or service(s) and rating the statements below.

2. I received the information or service(s) I needed.

3. The information or service(s) was clear and understandable.

4. The staff was polite and friendly.

5. The staff was knowledgeable and well-informed.

6. The staff was helpful.

7. I was served in a timely manner.

8. Overall, how would you rate your satisfaction with the information or service(s) you received?

9. Additional Comments

10. May we contact you? Please leave your contact information if you would like us to respond to your comments. (Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not include it below.)