LHO Client Comment Card Survey

Law Help Ontario "LHO" is operated by Pro Bono Law Ontario, a non-governmental agency. LHO operates as a registered non-profit charity. Please take a few moments to tell us about your experience.

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1. When did you visit Law Help Ontario?

	Make one selection
I visited Law Help Ontario...	When did you visit Law Help Ontario? I visited Law Help Ontario... Make one selection

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2. What location did you visit?

What location did you visit? 393 University Avenue

161 Elgin St

47 Sheppard Ave East (Small Claims Project)

Other

3. What type of service(s) did you receive at the centre? (Check all that may apply)

What type of service(s) did you receive at the centre? (Check all that may apply) I spoke with a Lawyer

I created court forms on a computer

I did not receive any services during this visit

Other (please specify the service(s) you received)

4. Please rate your overall experience at our centre.

The assistance I received...

Please rate your overall experience at our centre. The assistance I received... Exceeded my expectations	Met my expectations	Did NOT meet my expecations
Comments

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5. Would you recommend Law Help Ontario to your friends or family?

Would you recommend Law Help Ontario to your friends or family? Yes

Why or Why Not?

6. The assistance I received prepared me for my next legal step

The assistance I received prepared me for my next legal step Strongly agree

Agree

Disagree

Strongly Disagree

Not Applicable

Comments

7. How useful were these services?

	Very Useful	Somewhat Useful	Not Useful at All	I did not receive this service
Help with document preparation	*How useful were these services? Help with document preparation Very Useful	Help with document preparation Somewhat Useful	Help with document preparation Not Useful at All	Help with document preparation I did not receive this service
Legal Advice from Pro Bono Lawyers	Legal Advice from Pro Bono Lawyers Very Useful	Legal Advice from Pro Bono Lawyers Somewhat Useful	Legal Advice from Pro Bono Lawyers Not Useful at All	Legal Advice from Pro Bono Lawyers I did not receive this service
Assistance provided by Law Help Ontario Staff/Volunteer	Assistance provided by Law Help Ontario Staff/Volunteer Very Useful	Assistance provided by Law Help Ontario Staff/Volunteer Somewhat Useful	Assistance provided by Law Help Ontario Staff/Volunteer Not Useful at All	Assistance provided by Law Help Ontario Staff/Volunteer I did not receive this service

Comments

8. Please provide any additional comments or feedback.

Please provide any additional comments or feedback.

9. Please tell us about you

Please tell us about you Name: (Optional)
City/Town:
Province:
Postal Code:
Email Address: (Optional)
Phone Number: (Optional)

10. May we contact you to discuss your feedback?

May we contact you to discuss your feedback? Yes

LHO Client Comment Card

1. Client Comment Card

*1. When did you visit Law Help Ontario?

*2. What location did you visit?