Stakeholder Survey
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Survey Theme: Customer Service

 
The Loughs Agency is committed to providing good customer service to all its stakeholders. Please take a moment to answer the questions below. We will use this information to improve the services we provide to you.
1. Please indicate which group you are most akin to:
2. Based on any telephone contact with the Loughs Agency in the last 12 months, how would you rate the handling of your call?
3. Based on any face-to-face contact with the Loughs Agency in the last 12 months, how would you rate the service you received?
4. Based on any email contact with the Loughs Agency in the last 12 months, how would you rate how your email was handled?
5. Based on any written contact you have had with the Loughs Agency in the last 12 months, how would you rate the service you received?
6. What would be your preferred communication method with the Loughs Agency in future?
7. Have you any further comments or suggestions about Loughs Agency's customer service?
Thank you for taking the time to complete this survey. Please click 'Done' when you are finished.
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