The future of the ISO 9000 series of standards Survey

The ISO 9000 series is being reviewed in preparation for the next release. The CQI has created a project team to gather views and create a positioning paper as to the changes we would like to see. This will be presented to BSI as our collective views in December. We welcome your contribution as members of the CQI and ask that you spend 10 minutes answering the questions below. Many thanks in advance.

The results of the survey will be presented at an event on 28 September 2010, but CQI members will still be able to complete the survey and contribute to the project after this date

1. Please indicate in which role you are answering the questionnaire.

Please indicate in which role you are answering the questionnaire. As a customer using ISO 9001 to obtain an assurance of product quality (including second-party auditors)

As a supplier using the ISO 9000 family of standards to develop and demonstrate the capability of supplying quality products (including first-party auditors)

As a third-party auditor using ISO 9001 to obtain an assurance of product/service quality

As a consultant using the ISO 9000 family of standards to help organisations develop the capability of supplying quality products/services

As an observer or student with an interest in quality management

2. Is your organisation registered as having a quality management system that conforms to ISO 9001?

Is your organisation registered as having a quality management system that conforms to ISO 9001? Yes

3. How many years have you been using one or more of the standards in the ISO 9000 family in this role?

How many years have you been using one or more of the standards in the ISO 9000 family in this role?

4. In which sector(s) has this experience been gained? Select as many that apply.

In which sector(s) has this experience been gained? Select as many that apply. Agriculture

Banking

Business support services

Chemicals

Construction

Education/training

Energy

Engineering

Food and drugs

Health and social work

Hotels and restaurants

Media/publishing/printing

Mining

Public administration

Retail and distribution

Shipbuilding

Travel/transport

Textiles

Other (please specify)

The future of the ISO 9000 series of standards

Part 1: Respondent profile

1. Please indicate in which role you are answering the questionnaire.

2. Is your organisation registered as having a quality management system that conforms to ISO 9001?

3. How many years have you been using one or more of the standards in the ISO 9000 family in this role?

4. In which sector(s) has this experience been gained? Select as many that apply.