2013 Aquatic Facility Evaluation Survey

At The Woodlands Township, Parks and Recreation Department, we continually strive to provide quality aquatic facilities for your safety and enjoyment. To ensure that our facilities and services meet your expectations, we are asking for your feedback.

1. Date: (example: 06/07/2013)

Date: (example: 06/07/2013)

*

2. Which facility did you visit?

Which facility did you visit? Wendtwoods Pool

Alden Bridge Pool

Bear Branch Pool

Cranebrook Pool

Creekwood Pool

Falconwing Pool

Forestgate Pool

Harper's Landing Pool

Lakeside Pool

Ridgewood Pool

Rob Fleming Aquatic Center

Sawmill Pool/Splashpad

Shadowbend Pool

Wendtwoods Pool

Windvale Pool

3. Approximately, how many times do you plan to visit the pools this season?

Approximately, how many times do you plan to visit the pools this season? 1 to 5

6 to 10

11 to 15

16 to 20

21+

4. Please rate the following:

	Excellent	Very Good	Good	Fair	Poor
Lifeguarding - The lifeguards were attentive and on-task	*Please rate the following: Lifeguarding - The lifeguards were attentive and on-task Excellent	Lifeguarding - The lifeguards were attentive and on-task Very Good	Lifeguarding - The lifeguards were attentive and on-task Good	Lifeguarding - The lifeguards were attentive and on-task Fair	Lifeguarding - The lifeguards were attentive and on-task Poor
Facilities - The pool was well-maintained	Facilities - The pool was well-maintained Excellent	Facilities - The pool was well-maintained Very Good	Facilities - The pool was well-maintained Good	Facilities - The pool was well-maintained Fair	Facilities - The pool was well-maintained Poor
Experience - Overall I enjoyed my day at the pool	Experience - Overall I enjoyed my day at the pool Excellent	Experience - Overall I enjoyed my day at the pool Very Good	Experience - Overall I enjoyed my day at the pool Good	Experience - Overall I enjoyed my day at the pool Fair	Experience - Overall I enjoyed my day at the pool Poor
Customer Service - Staff was friendly and helpful	Customer Service - Staff was friendly and helpful Excellent	Customer Service - Staff was friendly and helpful Very Good	Customer Service - Staff was friendly and helpful Good	Customer Service - Staff was friendly and helpful Fair	Customer Service - Staff was friendly and helpful Poor

5. What did you enjoy the most about your experience(s)?

What did you enjoy the most about your experience(s)?

6. What would you suggest to help improve our pool facilities?

What would you suggest to help improve our pool facilities?

7. Are you a season pass holder?

Are you a season pass holder? Yes

No

*

8. Do you participate in any of our Aquatic Programs?

Do you participate in any of our Aquatic Programs? No Swim Team Learn to Swim 14 Pools in 40 Days Junior Swim Team Learn to Row Aqua Zumba	Aqua Deep Water Aerobics Aqua Total Body Water Weight Junior Lifeguarding SCUBA Deep Water Weight Water Resistance Walking
Other (please specify)

9. Please provide:

Please provide: Name:
Address:
City/Town:
State:
ZIP:
Email Address:
Phone Number:

Thank you for completing this evaluation. If you have any questions or concerns please call The Woodlands Township Parks and Recreation Department at 281.210.3900 or parksrec@thewoodlandstownship-tx.gov.

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2013 Aquatic Facility Evaluation
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