SurveyMonkey Powered Online Survey

Please accept our thanks for choosing Olympus Group for your printing and mascot needs. We would appreciate a few moments of your time to complete this survey. Your feedback is very important and will help us improve our service and product offerings.

1. How did you learn about our products?

How did you learn about our products?

2. Please rate your level of satisfaction with the sales representative who assisted you during the order process:

	Excellent	Good	Average	Poor
Prompt and clear response to questions	*Please rate your level of satisfaction with the sales representative who assisted you during the order process: Prompt and clear response to questions Excellent	Prompt and clear response to questions Good	Prompt and clear response to questions Average	Prompt and clear response to questions Poor
Product knowledge	Product knowledge Excellent	Product knowledge Good	Product knowledge Average	Product knowledge Poor
Helpful	Helpful Excellent	Helpful Good	Helpful Average	Helpful Poor
Ease of ordering	Ease of ordering Excellent	Ease of ordering Good	Ease of ordering Average	Ease of ordering Poor
Quote/Art Proof received promptly	Quote/Art Proof received promptly Excellent	Quote/Art Proof received promptly Good	Quote/Art Proof received promptly Average	Quote/Art Proof received promptly Poor
Understanding your business	Understanding your business Excellent	Understanding your business Good	Understanding your business Average	Understanding your business Poor

Comments

3. Tell us how Olympus can improve your buying experience (check all that apply):

Tell us how Olympus can improve your buying experience (check all that apply): Faster Quotes

Lower Prices

More Info on Website

Standard Product Price Lists

Easier access to sales representatives

Faster turnaround on Art Proofs

Comments

4. What are the most important challenges facing your organization this year?

What are the most important challenges facing your organization this year?

5. Olympus offers the following products (check your most frequently used products):

Olympus offers the following products (check your most frequently used products): Wall Murals

Mascots

10' Seamless Banners

Street Banners

Indoor Banners

Printed Yardage

Theatrical Curtains

Outdoor Banners

Backdrops

Flags

Table Covers

Vehicle Graphics

Rigid Directional Signage

Other products or services:

6. Would you like us to contact you regarding your comments? If so, include your contact information below.

Would you like us to contact you regarding your comments? If so, include your contact information below. Yes

Contact information

Customer Satisfaction Survey