1. Where did you first hear about HiQonline.co.uk? I was already aware of the site/URL

I am a returning visitor

Recommendation

Brand reputation

Search engine e.g. Google, Bing, Yahoo

Yell.com

Online directory e.g. scoot, thomsonlocal.com

Link from another website

Price comparison or coupon website

Press advertisement or promotion

Other (please specify)

2. What was the purpose of your visit to HiQonline.co.uk today? Buy tyres online

Book an MOT or service online

Find a HiQ Centre near me – dealer locater

Find advice, information and recommendation on tyres

Find an MOT or service offer

Find out about my local HiQ’s deals and offers

Find out about other HiQ services – exhausts, batteries, aircon etc

To redeem a promotional offer

Other (please specify)

3. Did you find what you were looking for? Yes, I found exactly what I was looking for

Yes, but not the Brand/Size or exact service

I found a related product, but not what I wanted

No, I didn’t find what I was looking for

Price was too expensive

Brand wasn’t available

There isn’t a HiQ centre close to my home/work

Payment method not accepted

Other (please specify)