Hackettstown Animal Hospital Survey

Was the receptionist courteous and knowledgeable when you called? Yes

Comment

	Absolutely	Satisfactory	Needs Improvement	Absolutely Not
Clean	*In my opinion, the hospital was: Clean Absolutely	Clean Satisfactory	Clean Needs Improvement	Clean Absolutely Not
Odor Free	Odor Free Absolutely	Odor Free Satisfactory	Odor Free Needs Improvement	Odor Free Absolutely Not
Professional in Appearance	Professional in Appearance Absolutely	Professional in Appearance Satisfactory	Professional in Appearance Needs Improvement	Professional in Appearance Absolutely Not
Safe for my pet	Safe for my pet Absolutely	Safe for my pet Satisfactory	Safe for my pet Needs Improvement	Safe for my pet Absolutely Not

Comment

My appointment was seen on time, or at least within a reasonable time frame Yes

Comment

	Absolutely	Kind Of	Could Have Been Better	Absolutely Not
Listened to my pets medical problem	*The veterinarian who saw my pet: Listened to my pets medical problem Absolutely	Listened to my pets medical problem Kind Of	Listened to my pets medical problem Could Have Been Better	Listened to my pets medical problem Absolutely Not
Performed a thorough exam	Performed a thorough exam Absolutely	Performed a thorough exam Kind Of	Performed a thorough exam Could Have Been Better	Performed a thorough exam Absolutely Not
Explained things clearly	Explained things clearly Absolutely	Explained things clearly Kind Of	Explained things clearly Could Have Been Better	Explained things clearly Absolutely Not
Was professional and courteous	Was professional and courteous Absolutely	Was professional and courteous Kind Of	Was professional and courteous Could Have Been Better	Was professional and courteous Absolutely Not

Comment

The invoicing and discharging procedure was organized and prompt. Yes

Comment

I felt that I received value for the fees that I paid Yes

Comment

How did you hear about our animal hospital Internet

Phone Book

Friend

Drive By

Comment

What can we do to make your next visit a more enjoyable one?

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1. Hackettstown Animal Hospital