Lionville Community YMCA Program Evaluation Winter 2010-Swimming Lessons Survey

Please take a few minutes to answer the following questions regarding the Winter 2010 Swimming Lesson Program. Your input will help us improve our programs and increase the value of your membership. Thank you for your assistance

1. What swimming level did you or your child participate in during the Winter 2010 session?

What swimming level did you or your child participate in during the Winter 2010 session?

2. Overall, please rate this program.

Overall, please rate this program. Excellent

Good

Fair

Poor

3. Did we meet your expectation in this program?

Did we meet your expectation in this program? Yes

If you answered no, please tell us why we did not meet your expectations.

4. Did the day and time of this program fit in with your personal schedule?

Did the day and time of this program fit in with your personal schedule? Yes

If you answered no, please explain

5. How would you rate your instructor in the following areas?

	Excellent	Good	Fair	Poor
Overall	*How would you rate your instructor in the following areas? Overall Excellent	Overall Good	Overall Fair	Overall Poor
Started Class on Time	Started Class on Time Excellent	Started Class on Time Good	Started Class on Time Fair	Started Class on Time Poor
Knowledge of skills	Knowledge of skills Excellent	Knowledge of skills Good	Knowledge of skills Fair	Knowledge of skills Poor
Friendliness	Friendliness Excellent	Friendliness Good	Friendliness Fair	Friendliness Poor
Communication Skills	Communication Skills Excellent	Communication Skills Good	Communication Skills Fair	Communication Skills Poor

Please let us know why you gave this score

6. Please rate the following areas of the YMCA during your visits.

	Excellent	Good	Fair	Poor
Welcome Center	*Please rate the following areas of the YMCA during your visits. Welcome Center Excellent	Welcome Center Good	Welcome Center Fair	Welcome Center Poor
Locker Rooms	Locker Rooms Excellent	Locker Rooms Good	Locker Rooms Fair	Locker Rooms Poor
Classroom (room where program was held)	Classroom (room where program was held) Excellent	Classroom (room where program was held) Good	Classroom (room where program was held) Fair	Classroom (room where program was held) Poor

Please let us know why you gave these scores

7. Do you plan on registering for this class or another class for the Sprin 1 session?

Do you plan on registering for this class or another class for the Sprin 1 session? Yes

If no, please let us know why you are not registering again.

8. Why did you choose to become active at the Lionville Community YMCA versus another facility?

Why did you choose to become active at the Lionville Community YMCA versus another facility?

9. Please list any other comment(s) that you would like to make

Please list any other comment(s) that you would like to make

10. Thank you for your time and information. Would you like to be contacted by the Department Director or Senior program Director regarding this program?

	Yes	No
Department Director	*Thank you for your time and information. Would you like to be contacted by the Department Director or Senior program Director regarding this program? Department Director Yes	Department Director No
Senior Program Director	Senior Program Director Yes	Senior Program Director No

If you answered yes, please tell us the best way to contact you, telephone or email and leave your name and the number or email address below.

Lionville Community YMCA Program Evaluation Winter 2010-Swimming Lessons
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1. Default Section

1. What swimming level did you or your child participate in during the Winter 2010 session?

2. Overall, please rate this program.

3. Did we meet your expectation in this program?

4. Did the day and time of this program fit in with your personal schedule?

5. How would you rate your instructor in the following areas?

6. Please rate the following areas of the YMCA during your visits.

7. Do you plan on registering for this class or another class for the Sprin 1 session?

8. Why did you choose to become active at the Lionville Community YMCA versus another facility?

9. Please list any other comment(s) that you would like to make

10. Thank you for your time and information. Would you like to be contacted by the Department Director or Senior program Director regarding this program?

Lionville Community YMCA Program Evaluation Winter 2010-Swimming LessonsExit this survey

1. Default Section

1. What swimming level did you or your child participate in during the Winter 2010 session?

2. Overall, please rate this program.

3. Did we meet your expectation in this program?

4. Did the day and time of this program fit in with your personal schedule?

5. How would you rate your instructor in the following areas?

6. Please rate the following areas of the YMCA during your visits.

7. Do you plan on registering for this class or another class for the Sprin 1 session?

8. Why did you choose to become active at the Lionville Community YMCA versus another facility?

9. Please list any other comment(s) that you would like to make

10. Thank you for your time and information. Would you like to be contacted by the Department Director or Senior program Director regarding this program?

Lionville Community YMCA Program Evaluation Winter 2010-Swimming Lessons
Exit this survey