Client Satisfaction Survey
Exit this survey
1. Default Section
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1
. My medical providers, nurses and other clinics staff treat me with respect and dignity.
My medical providers, nurses and other clinics staff treat me with respect and dignity.
Agree
Disagree (Please describe why you disagree)
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2
. I feel my care and personal information are protected and kept confidential.
I feel my care and personal information are protected and kept confidential.
Agree
Disagree (Please describe why you disagree)
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3
. I trust that my medical providers can take care of my needs and answer my concerns.
I trust that my medical providers can take care of my needs and answer my concerns.
Agree
Disagree (Please describe why you disagree)
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4
. I can obtain appointments that are convenient me.
I can obtain appointments that are convenient me.
Agree
Disagree (Please describe why you disagree)
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5
. I have a chance to ask questions; EIS staff listens to me and I receive answers I can understand.
I have a chance to ask questions; EIS staff listens to me and I receive answers I can understand.
Agree
Disagree (Please describe why you disagree)
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6
. Referrals to other providers/specialists outside of the EIS Program are well coordinated.
Referrals to other providers/specialists outside of the EIS Program are well coordinated.
Agree
Disagree (Please describe why you disagree)
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7
. I feel my HIV/AIDS care is well coordinated with other providers and specialists I see.
I feel my HIV/AIDS care is well coordinated with other providers and specialists I see.
Agree
Disagree (Please describe why you disagree)
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8
. If I choose, my other care givers (family, partners, friends and support organizations) have the oppurtunity to participate in my EIS Program care plan.
If I choose, my other care givers (family, partners, friends and support organizations) have the oppurtunity to participate in my EIS Program care plan.
Agree
Disagree (Please describe why you disagree)
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9
. I am encouraged to participate in my healthcare; my care and treatments are explained to me.
I am encouraged to participate in my healthcare; my care and treatments are explained to me.
Agree
Disagree (Please describe why you disagree)
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10
. I receive and understand instructions and training for my medications.
I receive and understand instructions and training for my medications.
Agree
Disagree (Please describe why you disagree)
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11
. Please rate the services that you receive from the EIS Program
Low
Below Average
Average
Above Average
High
I rate the care and services I receive
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Please rate the services that you receive from the EIS Program I rate the care and services I receive Low
I rate the care and services I receive Below Average
I rate the care and services I receive Average
I rate the care and services I receive Above Average
I rate the care and services I receive High
12
. Please tell us what suggestions you have to improve care and services for EIS patients
Please tell us what suggestions you have to improve care and services for EIS patients
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