HTSW member survey

1. What type of membership do you have?

What type of membership do you have? Individual

Couple

Family

Tennis

Senior

2. What is your age or the age of the most frequent visitor to HealthTrack Sports Wellness (HTSW)?

What is your age or the age of the most frequent visitor to HealthTrack Sports Wellness (HTSW)? 18 to 24

25 to 34

35 to 45

46 to 54

55 or over

3. What times do you most frequently use HTSW? Choose all that apply

What times do you most frequently use HTSW? Choose all that apply Weekdays before 9 a.m.

Weekdays 9 a.m and to noon

Weekdays noon to 2 p.m.

Weekdays 3 p.m. to 5 p.m.

Weekdays 5 p.m. to 8 p.m.

Weekdays 8 p.m. to 10:30 p.m.

Weekends

4. What services do you typically utilize? Check all that apply

What services do you typically utilize? Check all that apply Fitness Classes

Free weights

Cardio machines

Weight machines

Aquatics

Tennis

Track

Basketball

Child care

Spa

5. List up to five things you like best about HTSW.

List up to five things you like best about HTSW. 1.
2.
3.
4.
5.

6. List up to five things that you like least about HTSW.

List up to five things that you like least about HTSW. 1.
2.
3.
4.
5.

7. How would you rate the following services within HTSW?

	Excellent	Good	Fair	Poor
Staff Friendliness	*How would you rate the following services within HTSW? Staff Friendliness Excellent	Staff Friendliness Good	Staff Friendliness Fair	Staff Friendliness Poor
General Club Cleanliness	General Club Cleanliness Excellent	General Club Cleanliness Good	General Club Cleanliness Fair	General Club Cleanliness Poor
Locker Room Cleanliness	Locker Room Cleanliness Excellent	Locker Room Cleanliness Good	Locker Room Cleanliness Fair	Locker Room Cleanliness Poor
Registration Process	Registration Process Excellent	Registration Process Good	Registration Process Fair	Registration Process Poor
Member Services	Member Services Excellent	Member Services Good	Member Services Fair	Member Services Poor
Adult Programing	Adult Programing Excellent	Adult Programing Good	Adult Programing Fair	Adult Programing Poor
Children Programing	Children Programing Excellent	Children Programing Good	Children Programing Fair	Children Programing Poor
Senior Programs	Senior Programs Excellent	Senior Programs Good	Senior Programs Fair	Senior Programs Poor
Group Fitness Classes	Group Fitness Classes Excellent	Group Fitness Classes Good	Group Fitness Classes Fair	Group Fitness Classes Poor
Quality of Class Instructors	Quality of Class Instructors Excellent	Quality of Class Instructors Good	Quality of Class Instructors Fair	Quality of Class Instructors Poor
Quality of Personal Trainers	Quality of Personal Trainers Excellent	Quality of Personal Trainers Good	Quality of Personal Trainers Fair	Quality of Personal Trainers Poor
Pool	Pool Excellent	Pool Good	Pool Fair	Pool Poor
Spa Service Providers	Spa Service Providers Excellent	Spa Service Providers Good	Spa Service Providers Fair	Spa Service Providers Poor
Tennis Court Availability	Tennis Court Availability Excellent	Tennis Court Availability Good	Tennis Court Availability Fair	Tennis Court Availability Poor
Childcare	Childcare Excellent	Childcare Good	Childcare Fair	Childcare Poor
Online Services	Online Services Excellent	Online Services Good	Online Services Fair	Online Services Poor
Complimentary Seminars	Complimentary Seminars Excellent	Complimentary Seminars Good	Complimentary Seminars Fair	Complimentary Seminars Poor
Fitness Floor	Fitness Floor Excellent	Fitness Floor Good	Fitness Floor Fair	Fitness Floor Poor
Fitness Information Desk	Fitness Information Desk Excellent	Fitness Information Desk Good	Fitness Information Desk Fair	Fitness Information Desk Poor
Fitness Equipment	Fitness Equipment Excellent	Fitness Equipment Good	Fitness Equipment Fair	Fitness Equipment Poor
Gym Availability	Gym Availability Excellent	Gym Availability Good	Gym Availability Fair	Gym Availability Poor
Lounge	Lounge Excellent	Lounge Good	Lounge Fair	Lounge Poor
Wi-fi/Lounge Computer Availability	Wi-fi/Lounge Computer Availability Excellent	Wi-fi/Lounge Computer Availability Good	Wi-fi/Lounge Computer Availability Fair	Wi-fi/Lounge Computer Availability Poor
Employee Knowledge of Club	Employee Knowledge of Club Excellent	Employee Knowledge of Club Good	Employee Knowledge of Club Fair	Employee Knowledge of Club Poor
Pro Shop	Pro Shop Excellent	Pro Shop Good	Pro Shop Fair	Pro Shop Poor
Food Services	Food Services Excellent	Food Services Good	Food Services Fair	Food Services Poor

8. How would you rate the overall quality of HTSW?

How would you rate the overall quality of HTSW? Excellent

Good

Fair

Poor

9. What additional programs would you like to see offered at HTSW?

What additional programs would you like to see offered at HTSW?

10. What can HTSW do to make your club experience more enjoyable?

What can HTSW do to make your club experience more enjoyable?

11. HTSW takes pride in their community involvement. How can HTSW further support our community and its fitness goals?

HTSW takes pride in their community involvement. How can HTSW further support our community and its fitness goals?

12. Please provide any additional comments or suggestions.

Please provide any additional comments or suggestions.

HTSW member survey
Exit this survey

1. Default Section

1. What type of membership do you have?

2. What is your age or the age of the most frequent visitor to HealthTrack Sports Wellness (HTSW)?

3. What times do you most frequently use HTSW? Choose all that apply

4. What services do you typically utilize? Check all that apply

5. List up to five things you like best about HTSW.

6. List up to five things that you like least about HTSW.

7. How would you rate the following services within HTSW?

8. How would you rate the overall quality of HTSW?

9. What additional programs would you like to see offered at HTSW?

10. What can HTSW do to make your club experience more enjoyable?

11. HTSW takes pride in their community involvement. How can HTSW further support our community and its fitness goals?

12. Please provide any additional comments or suggestions.

HTSW member surveyExit this survey

1. Default Section

1. What type of membership do you have?

2. What is your age or the age of the most frequent visitor to HealthTrack Sports Wellness (HTSW)?

3. What times do you most frequently use HTSW? Choose all that apply

4. What services do you typically utilize? Check all that apply

5. List up to five things you like best about HTSW.

6. List up to five things that you like least about HTSW.

7. How would you rate the following services within HTSW?

8. How would you rate the overall quality of HTSW?

9. What additional programs would you like to see offered at HTSW?

10. What can HTSW do to make your club experience more enjoyable?

11. HTSW takes pride in their community involvement. How can HTSW further support our community and its fitness goals?

12. Please provide any additional comments or suggestions.

HTSW member survey
Exit this survey