WinTech Racing Customer SurveyWinTech Racing Customer Survey

"The ear of the leader must ring with the voices of the people." - Woodrow Wilson

Thank you for taking the time to complete our short survey. All information is gathered in the strictest of confidence and will be used for one purpose and one purpose only - to deliver you, our customers, with the best products and service that we can, without exception.

1. WinTech Racing is my choice because...
(you may select more than one answer)

WinTech Racing is my choice because... (you may select more than one answer) I wanted to try something new

Everyone is talking about WinTech Racing

I trust the WinTech Racing brand and their people

I can rely on WinTech Racing to deliver the very latest technology

I wasn’t satisfied with our last boat supplier

WinTech Racing boats are the fastest boats available

I know we have a better chance of winning in a WinTech Racing boat

I’m a die-hard WinTech Racing fan

Other (please specify)

2. Which boat features and benefits are most important to me?

	Not Important	Moderately Important	Very Important
Quick release system	*Which boat features and benefits are most important to me? Quick release system Not Important	Quick release system Moderately Important	Quick release system Very Important
Finish quality	Finish quality Not Important	Finish quality Moderately Important	Finish quality Very Important
Self bailing system	Self bailing system Not Important	Self bailing system Moderately Important	Self bailing system Very Important
Sealed foot wells (for increased buoyancy)	Sealed foot wells (for increased buoyancy) Not Important	Sealed foot wells (for increased buoyancy) Moderately Important	Sealed foot wells (for increased buoyancy) Very Important

3. Please select your personal preference for each of the following.

	My preferred riggers	My footwell preference	My faviourite range	My favourite Grade	Other boats I admire
My personal preference...	Please select your personal preference for each of the following. My personal preference... My preferred riggers	My footwell preference	My faviourite range	My favourite Grade	Other boats I admire

4. My biggest rowing concern is

My biggest rowing concern is The politics of my boat shed

Finding time to row

The cost of boats

Boat maintenance

Fundraising

Other (please specify)

5. Agree or disagree?

	Agree	Disagree
I really like quick release riggers, they make rigging so much easier	*Agree or disagree? I really like quick release riggers, they make rigging so much easier Agree	I really like quick release riggers, they make rigging so much easier Disagree
I like a large range of colour options so our boats can be painted in our club/school colours	I like a large range of colour options so our boats can be painted in our club/school colours Agree	I like a large range of colour options so our boats can be painted in our club/school colours Disagree
WinTech Racing listens to the needs of rowers	WinTech Racing listens to the needs of rowers Agree	WinTech Racing listens to the needs of rowers Disagree
The broad range of boat grades ensures all our training and racing needs are met by WinTech Racing	The broad range of boat grades ensures all our training and racing needs are met by WinTech Racing Agree	The broad range of boat grades ensures all our training and racing needs are met by WinTech Racing Disagree
The self-bailing system is essential in any boat I purchase	The self-bailing system is essential in any boat I purchase Agree	The self-bailing system is essential in any boat I purchase Disagree
WinTech Racing delivers excellent customer service	WinTech Racing delivers excellent customer service Agree	WinTech Racing delivers excellent customer service Disagree
I know WinTech Racing technology is always a step ahead	I know WinTech Racing technology is always a step ahead Agree	I know WinTech Racing technology is always a step ahead Disagree
The new King Range is big news in rowing	The new King Range is big news in rowing Agree	The new King Range is big news in rowing Disagree

6. How do we rate?

	Excellent	Very Good	Good	Poor	Very Poor
Customer Service	*How do we rate? Customer Service Excellent	Customer Service Very Good	Customer Service Good	Customer Service Poor	Customer Service Very Poor
Overall Product Satisfaction	Overall Product Satisfaction Excellent	Overall Product Satisfaction Very Good	Overall Product Satisfaction Good	Overall Product Satisfaction Poor	Overall Product Satisfaction Very Poor
Accessibility	Accessibility Excellent	Accessibility Very Good	Accessibility Good	Accessibility Poor	Accessibility Very Poor
Delivery Timing	Delivery Timing Excellent	Delivery Timing Very Good	Delivery Timing Good	Delivery Timing Poor	Delivery Timing Very Poor
Durability	Durability Excellent	Durability Very Good	Durability Good	Durability Poor	Durability Very Poor
Ease of Maintenance	Ease of Maintenance Excellent	Ease of Maintenance Very Good	Ease of Maintenance Good	Ease of Maintenance Poor	Ease of Maintenance Very Poor

7. WinTech Racing is listening to your needs, tell us anything else you think we should know.

WinTech Racing is listening to your needs, tell us anything else you think we should know.

8. My Country

	Country
Please select.	My Country Please select. Country

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