Customer Satisfaction Survey for Licensing Users

1. How did we do today?

To help us improve your experience when using our website in future, please let us know what you thought of our site using this quick survey.

Many Thanks.

1. Did you find what you were looking for on the Ofcom site today?

Did you find what you were looking for on the Ofcom site today? Yes

2. Were you able to complete one of our online licensing forms during your visit to the Ofcom website today?

Were you able to complete one of our online licensing forms during your visit to the Ofcom website today? Yes

I did not visit the Ofcom website in order to complete a form

3. Did you find the website easy to navigate?

Did you find the website easy to navigate? Yes

4. Would you recommend using the Ofcom Licensing Centre's Online Tools to others?

Would you recommend using the Ofcom Licensing Centre's Online Tools to others? Yes

Maybe

5. Overall, how would you describe your experience of our website?

	Very positive	Positive	Neutral	Negative	Very negative
Please select one option:	*Overall, how would you describe your experience of our website? Please select one option: Very positive	Please select one option: Positive	Please select one option: Neutral	Please select one option: Negative	Please select one option: Very negative

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