Second Glance Uniforms Survey
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1. Overall Store Experience

	1 Least satisfied	2	3	4	5 Most satisfied	N/A (doesn't apply
How satisfied are you with the cost?	*Overall Store Experience How satisfied are you with the cost? 1 Least satisfied	How satisfied are you with the cost? 2	How satisfied are you with the cost? 3	How satisfied are you with the cost? 4	How satisfied are you with the cost? 5 Most satisfied	How satisfied are you with the cost? N/A (doesn't apply
How satisfied are you with the service?	How satisfied are you with the service? 1 Least satisfied	How satisfied are you with the service? 2	How satisfied are you with the service? 3	How satisfied are you with the service? 4	How satisfied are you with the service? 5 Most satisfied	How satisfied are you with the service? N/A (doesn't apply
How satisfied are you with the cleanliness of the store?	How satisfied are you with the cleanliness of the store? 1 Least satisfied	How satisfied are you with the cleanliness of the store? 2	How satisfied are you with the cleanliness of the store? 3	How satisfied are you with the cleanliness of the store? 4	How satisfied are you with the cleanliness of the store? 5 Most satisfied	How satisfied are you with the cleanliness of the store? N/A (doesn't apply
How satisfied are you with the product that you purchased?	How satisfied are you with the product that you purchased? 1 Least satisfied	How satisfied are you with the product that you purchased? 2	How satisfied are you with the product that you purchased? 3	How satisfied are you with the product that you purchased? 4	How satisfied are you with the product that you purchased? 5 Most satisfied	How satisfied are you with the product that you purchased? N/A (doesn't apply
How satisfied are you with the store hours?	How satisfied are you with the store hours? 1 Least satisfied	How satisfied are you with the store hours? 2	How satisfied are you with the store hours? 3	How satisfied are you with the store hours? 4	How satisfied are you with the store hours? 5 Most satisfied	How satisfied are you with the store hours? N/A (doesn't apply

2. How likely:

	1 Least Likely	2	3	4	5 Most Likely	n/a doesn't apply
How likely would you shop between 5 p.m.- 9 p.m. during the week?	*How likely: How likely would you shop between 5 p.m.- 9 p.m. during the week? 1 Least Likely	How likely would you shop between 5 p.m.- 9 p.m. during the week? 2	How likely would you shop between 5 p.m.- 9 p.m. during the week? 3	How likely would you shop between 5 p.m.- 9 p.m. during the week? 4	How likely would you shop between 5 p.m.- 9 p.m. during the week? 5 Most Likely	How likely would you shop between 5 p.m.- 9 p.m. during the week? n/a doesn't apply
How likely would you refer Second Glance to your family & friends?	How likely would you refer Second Glance to your family & friends? 1 Least Likely	How likely would you refer Second Glance to your family & friends? 2	How likely would you refer Second Glance to your family & friends? 3	How likely would you refer Second Glance to your family & friends? 4	How likely would you refer Second Glance to your family & friends? 5 Most Likely	How likely would you refer Second Glance to your family & friends? n/a doesn't apply
How likely would you order online from us?	How likely would you order online from us? 1 Least Likely	How likely would you order online from us? 2	How likely would you order online from us? 3	How likely would you order online from us? 4	How likely would you order online from us? 5 Most Likely	How likely would you order online from us? n/a doesn't apply
How likely would you return to Second Glance Uniforms?	How likely would you return to Second Glance Uniforms? 1 Least Likely	How likely would you return to Second Glance Uniforms? 2	How likely would you return to Second Glance Uniforms? 3	How likely would you return to Second Glance Uniforms? 4	How likely would you return to Second Glance Uniforms? 5 Most Likely	How likely would you return to Second Glance Uniforms? n/a doesn't apply

3. Which set of hours do you prefer to shop Monday through Friday?

Which set of hours do you prefer to shop Monday through Friday? 10:00 am to 12:00 pm	12:00 pm to 5:00 pm	5:00 pm to 7:00 pm
Other (please specify)

4. How did you hear about Second Glance Uniforms?
Check all that apply

How did you hear about Second Glance Uniforms? Check all that apply A. Heard it from someone else

B. TV advertisement

C. Flyers

D. Radio

E. On-line

F. Passing by the store

G.Other- please write response below

Other (please specify)

5. What are some things that we can do to improve on in our store?

	Strongly needs improvement	needs improvement	satisfied, however can be better	Strongly doesn't need improvements	N/A
Our inventory on medical uniforms	*What are some things that we can do to improve on in our store? Our inventory on medical uniforms Strongly needs improvement	Our inventory on medical uniforms needs improvement	Our inventory on medical uniforms satisfied, however can be better	Our inventory on medical uniforms Strongly doesn't need improvements	Our inventory on medical uniforms N/A
Our inventory on Chef uniforms	Our inventory on Chef uniforms Strongly needs improvement	Our inventory on Chef uniforms needs improvement	Our inventory on Chef uniforms satisfied, however can be better	Our inventory on Chef uniforms Strongly doesn't need improvements	Our inventory on Chef uniforms N/A
Our checkout system	Our checkout system Strongly needs improvement	Our checkout system needs improvement	Our checkout system satisfied, however can be better	Our checkout system Strongly doesn't need improvements	Our checkout system N/A
Our store hours	Our store hours Strongly needs improvement	Our store hours needs improvement	Our store hours satisfied, however can be better	Our store hours Strongly doesn't need improvements	Our store hours N/A
Our customer service	Our customer service Strongly needs improvement	Our customer service needs improvement	Our customer service satisfied, however can be better	Our customer service Strongly doesn't need improvements	Our customer service N/A

6. How helpful were the customer service clerks. (check all that apply)

How helpful were the customer service clerks. (check all that apply) Did they try to help you find what you were looking for	Did they acknowledge you when you were in the store	Was the clerk friendly and nice
Other (please specify)

7. What are some things that you would like to see more in the store inventory?

What are some things that you would like to see more in the store inventory? Would like to see more New Dickie Scrubs Would like to see more New Cherokee Scrubs	Would like to see more Warm up Jackets Would like to see more School Hoodies and Sweatshirts
Other (please specify)

8. Reasons maybe why you wish to not order online?

Reasons maybe why you wish to not order online? The website prices are more than where you normally shop	The website doesn't offer enough choices	You Prefer to shop at a store then purchasing online
Other (please specify)

9. Please give us your feedback on your experience and what things we can improve.

Please give us your feedback on your experience and what things we can improve.

10. Please print the confirmation page and give it to the clerk at time of checkout for the 10% OFF. If you wish to use it online use CPN CODE "10SUR".

Please print the confirmation page and give it to the clerk at time of checkout for the 10% OFF. If you wish to use it online use CPN CODE "10SUR".

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Second Glance Uniforms SurveyExit this survey

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