Alabama and Central Gulf Coast Region Blood Donor Survey
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1. Blood Donor Survey

 
Thank you for taking time to complete our Blood Donor Survey. Please know that your feedback will be used as a tool to help us improve our customer service. Thank you for helping save lives through the American Red Cross.
1. Blood Drive / Donor Center Name: (optional)
2. Date of Donation: (optional)
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3. Upon arriving at your preferred blood donation site, were you greeted by an American Red Cross representative?
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4. Was your American Red Cross phlebotomist’s nametag visible?
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5. Did your American Red Cross phlebotomist introduce himself or herself to you?
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6. Did your American Red Cross phlebotomist engage you in conversation?
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7. Were you thanked for coming in to donate blood by the phlebotomist at any time during your donation experience?
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8. Upon leaving the blood drive, did you feel appreciated?
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9. Please rate your American Red Cross phlebotomist(s) on the following criteria: (1 being the worst and 5 being the best)
WorstNeutralBest
Attentiveness
Professionalism
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10. Please rate your overall donation experience.
Extremely UnpleasantUnpleasantNeutralPleasantExtremely Pleasant
Overall Donation Experience
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