Playback Issues on BCAT TV Network
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1. Contact Information

 
BRIC Arts | Media | Bklyn is committed to presenting our BCAT TV Network programming in the best possible way.

First, you should contact your cable provider to report the problem you are having.(Customer Support numbers are-- Time Warner: (718)358-0900; Cablevision: (718)617-3500; Verizon: (800)837-4966; RCN: (866)832-4726)

If you continue to have problems, please fill out the following so we may accurately and efficiently process your complaint about channel quality. We ask for your address so we can track neighborhoods in Brooklyn that have repeated problems with channel quality.
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1. First Name:
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2. Last Name:
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3. Address (Please include apartment number):
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4. Zip Code:
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5. Daytime Telephone Number:
6. E-mail Address:
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7. Have you contacted your cable provider?
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8. Who is your cable provider?
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9. On which channel are you experiencing difficulties?
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10. Please tell us what issues you are encountering. Be sure to include the time of day, the program that you were watching and any other information you think could help us track the issue your are experiencing.
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