NHS Orkney Web Site Evaluation March 2010 Survey

1. Which of the following describes your status?

Which of the following describes your status? I am a patient

I am a carer

I am a member of the public

I am a member of NHS Orkney staff

Other please specify

Other (please specify)

2. What is your current location?

What is your current location? Mainland Orkney (including linked islands)

Islands Orkney

Other

Other (please specify)

3. Which of the following best describes your purpose for visiting the web site (on this occasion)?

Which of the following best describes your purpose for visiting the web site (on this occasion)? To find patient information

To find out about services

To find complaints information

To find Board Papers

To find out about public involvement

To find any consultations

other

Other (please specify)

4. How easily did you find what you were looking for?

How easily did you find what you were looking for? Very easily

fairly easily

With some difficulty

With difficulty

I didn't find what I was looking for

5. What information would you like to see included?

What information would you like to see included?

6. What (if any) difficulties did you encounter?

What (if any) difficulties did you encounter? None

Didn't know where to look

Pages not displaying in a user friendly way

Page unavailable

Other

Other (please specify)

7. To what extent to you agree/disagree with the following statements about NHS Orkney website?

	Strongly agree	Agree	Neither agree/disagree	Disagree
The overall design of the website is welcoming	*To what extent to you agree/disagree with the following statements about NHS Orkney website? The overall design of the website is welcoming Strongly agree	The overall design of the website is welcoming Agree	The overall design of the website is welcoming Neither agree/disagree	The overall design of the website is welcoming Disagree
The language used is difficult to understand	The language used is difficult to understand Strongly agree	The language used is difficult to understand Agree	The language used is difficult to understand Neither agree/disagree	The language used is difficult to understand Disagree
There is too much jargon used	There is too much jargon used Strongly agree	There is too much jargon used Agree	There is too much jargon used Neither agree/disagree	There is too much jargon used Disagree
The links between the pages are clear	The links between the pages are clear Strongly agree	The links between the pages are clear Agree	The links between the pages are clear Neither agree/disagree	The links between the pages are clear Disagree
It is easy to navigate around the website	It is easy to navigate around the website Strongly agree	It is easy to navigate around the website Agree	It is easy to navigate around the website Neither agree/disagree	It is easy to navigate around the website Disagree
The website is clearly structured	The website is clearly structured Strongly agree	The website is clearly structured Agree	The website is clearly structured Neither agree/disagree	The website is clearly structured Disagree
I was able to find the information that I needed	I was able to find the information that I needed Strongly agree	I was able to find the information that I needed Agree	I was able to find the information that I needed Neither agree/disagree	I was able to find the information that I needed Disagree
The front page was clear	The front page was clear Strongly agree	The front page was clear Agree	The front page was clear Neither agree/disagree	The front page was clear Disagree

8. How satisfied were you with the content of the website?

How satisfied were you with the content of the website? Very satisfied

Satisfied

Not very satisfied

Very dissatisfied

9. What one thing could we do to improve the website?

What one thing could we do to improve the website?

NHS Orkney Web Site Evaluation March 2010
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NHS Orkney Web Site Evaluation March 2010
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