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Gambling Commission Website User Satisfaction Survey
What was the main reason for your visit to our website today?
What was the main reason for your visit to our website today?
for general information about the Gambling Commission
for downloading publications, guidance or forms
for research
to view a specific consultation
other (please specify)
Did you find the information you were looking for?
Did you find the information you were looking for?
Yes
Some
No
How did you arrive at our website today?
How did you arrive at our website today?
by chance
direct, by typing in the web address
via a search engine
via a link on another website
other (please specify)
How satisfied are you with your visit to our website today in terms of:
Poor
Good
Excellent
ease of finding information
How satisfied are you with your visit to our website today in terms of:
ease of finding information Poor
ease of finding information Good
ease of finding information Excellent
information that was clear and easy to understand
information that was clear and easy to understand Poor
information that was clear and easy to understand Good
information that was clear and easy to understand Excellent
accurate and up to date information
accurate and up to date information Poor
accurate and up to date information Good
accurate and up to date information Excellent
attractiveness of design/appearance
attractiveness of design/appearance Poor
attractiveness of design/appearance Good
attractiveness of design/appearance Excellent
usefulness of site search
usefulness of site search Poor
usefulness of site search Good
usefulness of site search Excellent
Is there anything you would like to see included on our website?
Is there anything you would like to see included on our website?
Other comments and suggestions
Other comments and suggestions
How likely are you to recommend this website to a friend, colleague or family member?
Definitely
Probably
Not sure
Probably not
Definitely not
How likely are you to recommend this website to a friend, colleague or family member?
Your gender:
Male
Female
Prefer not to say
Your gender:
Your age:
16 - 19
20 - 24
25 - 34
35 - 44
45 - 54
55 - 64
64 - 75
75 +
Prefer not to say
Your age:
Your postcode:
Your postcode:
How often do you personally use the internet?
How often do you personally use the internet?
Everyday
Every two or three days
About once a week
About once a fortnight
About once a month
Less often
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