Williamsport Public Library Patron Survey
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1. Default Section
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1
. What services do you use at the Williamsport Public Library?
What services do you use at the Williamsport Public Library?
Fax
Copies
Computers
Wireless Internet
Study Tables
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2
. What services do you utilize offered by the librarians?
What services do you utilize offered by the librarians?
Readers Advisory (Suggested reading)
Reference Questions & Answers
Genealogy Help (Family tree information)
Homework Help
Material Locations
Technical advise
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3
. Have you attended a program offered by the library?
Have you attended a program offered by the library?
Yes
No
4
. What type of programs would you like to see offered by the library?
What type of programs would you like to see offered by the library?
Mystery at the library
Book Discussion Groups
Lecture Series (One Evening with an Expert)
Additional Storytime for children
Library Lockdown for kids
5
. What do you like best about the Williamsport Public Library?
What do you like best about the Williamsport Public Library?
Facility
Friendly Staff
Material Selection
Library Services
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6
. In the next year what would you like for the library to focus on?
In the next year what would you like for the library to focus on?
Programs
Books
Multimedia (CDs, DVDs, Playaways)
Technology (Computers, software)
More Staff and Hours of Operation
7
. What is the age breakdown of your home?
What is the age breakdown of your home?
Newborn to Age 5
Age 6 to 12
Teens
Young Adult 19-25
Age 26-34
Age 35-50
Age 50 or older
8
. Do like the children's library being in a separate area?
Do like the children's library being in a separate area?
Yes
No
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9
. Would you like to see a library system where everyone in the county could use the libraries?
Would you like to see a library system where everyone in the county could use the libraries?
Yes
No
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10
. How would you rate the Williamsport Public Library in overall performance?
Excellent
Good
Average
Poor
Staff
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How would you rate the Williamsport Public Library in overall performance? Staff Excellent
Staff Good
Staff Average
Staff Poor
Programs
Programs Excellent
Programs Good
Programs Average
Programs Poor
Services
Services Excellent
Services Good
Services Average
Services Poor
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