Williamsport Public Library Patron Survey

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1. Default Section

1. What services do you use at the Williamsport Public Library?

What services do you use at the Williamsport Public Library? Fax

Copies

Computers

Wireless Internet

Study Tables

2. What services do you utilize offered by the librarians?

What services do you utilize offered by the librarians? Readers Advisory (Suggested reading)

Reference Questions & Answers

Genealogy Help (Family tree information)

Homework Help

Material Locations

Technical advise

3. Have you attended a program offered by the library?

Have you attended a program offered by the library? Yes

4. What type of programs would you like to see offered by the library?

What type of programs would you like to see offered by the library? Mystery at the library

Book Discussion Groups

Lecture Series (One Evening with an Expert)

Additional Storytime for children

Library Lockdown for kids

5. What do you like best about the Williamsport Public Library?

What do you like best about the Williamsport Public Library? Facility

Friendly Staff

Material Selection

Library Services

6. In the next year what would you like for the library to focus on?

In the next year what would you like for the library to focus on? Programs

Books

Multimedia (CDs, DVDs, Playaways)

Technology (Computers, software)

More Staff and Hours of Operation

7. What is the age breakdown of your home?

What is the age breakdown of your home? Newborn to Age 5

Age 6 to 12

Teens

Young Adult 19-25

Age 26-34

Age 35-50

Age 50 or older

8. Do like the children's library being in a separate area?

Do like the children's library being in a separate area? Yes

9. Would you like to see a library system where everyone in the county could use the libraries?

Would you like to see a library system where everyone in the county could use the libraries? Yes

10. How would you rate the Williamsport Public Library in overall performance?

	Excellent	Good	Average	Poor
Staff	How would you rate the Williamsport Public Library in overall performance? Staff Excellent	Good	Average	Poor
Programs	Programs Excellent	Good	Average	Poor
Services	Services Excellent	Good	Average	Poor

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