StenoKnight CART Services Client Satisfaction Survey

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1. In what contexts have you worked with Mirabai Knight, CCP?

In what contexts have you worked with Mirabai Knight, CCP?   College or university class Business meeting or seminar Support group session Public lecture or performance One-on-one conversation

Other (please specify)

2. Which statement describes you best?

Which statement describes you best?   I am a Deaf or hard of hearing person I am a Disability Services Coordinator at an institution I work for a court reporting firm that received a CART request I work for another business that received a CART request

Other (please specify)

3. How would you rate Mirabai in the following categories?

	I am very satisfied	I am fairly satisfied	I am not quite satisfied	I am very unsatisfied	N/A
Communication	How would you rate Mirabai in the following categories? Communication I am very satisfied	Communication I am fairly satisfied	Communication I am not quite satisfied	Communication I am very unsatisfied	Communication N/A
Cost of services	Cost of services I am very satisfied	Cost of services I am fairly satisfied	Cost of services I am not quite satisfied	Cost of services I am very unsatisfied	Cost of services N/A
Professionalism	Professionalism I am very satisfied	Professionalism I am fairly satisfied	Professionalism I am not quite satisfied	Professionalism I am very unsatisfied	Professionalism N/A
Reliability	Reliability I am very satisfied	Reliability I am fairly satisfied	Reliability I am not quite satisfied	Reliability I am very unsatisfied	Reliability N/A
Sensitivity to Deaf and hard of hearing issues	Sensitivity to Deaf and hard of hearing issues I am very satisfied	Sensitivity to Deaf and hard of hearing issues I am fairly satisfied	Sensitivity to Deaf and hard of hearing issues I am not quite satisfied	Sensitivity to Deaf and hard of hearing issues I am very unsatisfied	Sensitivity to Deaf and hard of hearing issues N/A
Stenographic speed and accuracy	Stenographic speed and accuracy I am very satisfied	Stenographic speed and accuracy I am fairly satisfied	Stenographic speed and accuracy I am not quite satisfied	Stenographic speed and accuracy I am very unsatisfied	Stenographic speed and accuracy N/A
Timeliness in returning transcripts	Timeliness in returning transcripts I am very satisfied	Timeliness in returning transcripts I am fairly satisfied	Timeliness in returning transcripts I am not quite satisfied	Timeliness in returning transcripts I am very unsatisfied	Timeliness in returning transcripts N/A
Up-to-date technical knowledge and equipment	Up-to-date technical knowledge and equipment I am very satisfied	Up-to-date technical knowledge and equipment I am fairly satisfied	Up-to-date technical knowledge and equipment I am not quite satisfied	Up-to-date technical knowledge and equipment I am very unsatisfied	Up-to-date technical knowledge and equipment N/A

4. How important is it for CART providers you work with to hold CCP certification from the National Court Reporters Association?

	Very important	Somewhat important	Not very important	Very unimportant
CCP = Certified CART Provider	How important is it for CART providers you work with to hold CCP certification from the National Court Reporters Association? CCP = Certified CART Provider Very important	CCP = Certified CART Provider Somewhat important	CCP = Certified CART Provider Not very important	CCP = Certified CART Provider Very unimportant

5. If you like, please add any additional comments about the quality of Mirabai's services, what she has done right and what she could do to improve your experience in the future.

If you like, please add any additional comments about the quality of Mirabai's services, what she has done right and what she could do to improve your experience in the future.

6. Is it all right if Mirabai uses all or part of your comments on her webpage?

Is it all right if Mirabai uses all or part of your comments on her webpage?   No, please don't use my comments Yes, feel free to use my comments anonymously Yes, feel free to use my comments and my name

(Optional) My name is: