ICE Library user survey2: resources

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1. Membership level

Membership level   Student Graduate Member Fellow Non-Member Librarian

2. How often do you use the libary service?

How often do you use the libary service?   Weekly Monthly Occasionally (once every few months) First time

3. Which online resources do you use?

Which online resources do you use?   Library catalogue E-Books in E-Resources resources section of the library catalogue ICE Virtual Library "Contact us" requests "Ask Brunel"

4. Does the library collection reflect your information needs?

Does the library collection reflect your information needs?   Yes No Partly

Comments

5. What would you expect us to have, that we currently do not stock?

What would you expect us to have, that we currently do not stock?

6. How easy do you feel it is to use the library's website to find relevant information.

	very complicated								very easy
Finding information	*How easy do you feel it is to use the library's website to find relevant information. Finding information very complicated	Finding information	Finding information	Finding information	Finding information	Finding information	Finding information	Finding information	Finding information very easy

Comments

7. What could we do to improve our service?

What could we do to improve our service?

8. How would you rate the library service overall?

	completely unsatisfactory				partly satisfactory				highly satisfactory
Overall satisfaction	*How would you rate the library service overall? Overall satisfaction completely unsatisfactory	Overall satisfaction	Overall satisfaction	Overall satisfaction	Overall satisfaction partly satisfactory	Overall satisfaction	Overall satisfaction	Overall satisfaction	Overall satisfaction highly satisfactory

Comments