| The price of their books | | | | | |
|---|
| Their range of books | | | | | |
|---|
| Their customer service | | | | | |
|---|
| Convenience of location | | | | | |
|---|
| Knowledge of owner/staff | | | | | |
|---|
| Friendliness of owner/staff | | | | | |
|---|
| I like to support local businesses | | | | | |
|---|
| I like to support my local community | | | | | |
|---|
| The ambience of the bookshop | | | | | |
|---|
| Other goods they sell (beyond books) | | | | | |
|---|
| Their café (if they have one) | | | | | |
|---|