Process Improvement Resources in Healthcare
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1
. Within your organization, are you aware of any "Steering Committee" or "Project Management Office" that maintains a project pipeline and selects/reviews improvement efforts on a routine basis?
Within your organization, are you aware of any "Steering Committee" or "Project Management Office" that maintains a project pipeline and selects/reviews improvement efforts on a routine basis?
Yes, they meet regularly and communicate meeting and project highlights organization-wide
Yes, but unsure or meeting regularity or results of these meetings
No, not aware of any such managing entity within our organization
Any further comments?
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2
. Are you aware of any key performance metrics that are used to select and drive improvement efforts within your organization?
Are you aware of any key performance metrics that are used to select and drive improvement efforts within your organization?
Yes, they are well communicated through our organization with regular updates
Yes, but they are seldom communicated or updated
No, not aware or any key process metrics
Any further comments?
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3
. Where do your organization's resources reside for process improvement initiatives (dedicated or part-time)?
Where do your organization's resources reside for process improvement initiatives (dedicated or part-time)?
Specialized department with full time staff (training in Lean, Six Sigma, etc) serving entire organization
Specialized department with full time staff (training in Lean, Six Siga, etc) serving specific units, may be multiple within organization
Staff with process improvement training that are full time resources within existing departments with other primary functions, but conduct improvement projects occaisonally.
Not aware of any staff with special training used for process improvement efforts
Any additional comments?
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4
. Please select choice that most closely describes your organizational position
Please select choice that most closely describes your organizational position
Executive Level - Operations
Executive Level - Clinical Care
Mid-Management - Operations
Mid-Management - Clinical Care
Front-Line Staff - Operations
Front-Line Staff - Clinical Care
Other (please specify)
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