STT CUSTOMER SATISFACTION SURVEY
Exit this survey
1
. Based of on our performance, how likely is it that you will purchase STT products in the future?
Based of on our performance, how likely is it that you will purchase STT products in the future?
CERTAIN
VERY LIKELY
SOMEWHAT LIKELY
UNLIKELY
VERY UNLIKELY
2
. How satisfied are you with our RMA & Services policy?
How satisfied are you with our RMA & Services policy?
Very Satisfied
Satisfied
Somewhat Satisfied
Not Satisfied
N/A
3
. How would you rate our website, Supertalent.com.
GREAT
GOOD
SATISFACTORY
IMPROVEMENT NEEDED
ORGANIZATION-Can you find what your looking for?
*
How would you rate our website, Supertalent.com. ORGANIZATION-Can you find what your looking for? GREAT
ORGANIZATION-Can you find what your looking for? GOOD
ORGANIZATION-Can you find what your looking for? SATISFACTORY
ORGANIZATION-Can you find what your looking for? IMPROVEMENT NEEDED
INFORMATION-is the information provided accurate?
INFORMATION-is the information provided accurate? GREAT
INFORMATION-is the information provided accurate? GOOD
INFORMATION-is the information provided accurate? SATISFACTORY
INFORMATION-is the information provided accurate? IMPROVEMENT NEEDED
COMPLETE- Do you find all the information you need for our products?
COMPLETE- Do you find all the information you need for our products? GREAT
COMPLETE- Do you find all the information you need for our products? GOOD
COMPLETE- Do you find all the information you need for our products? SATISFACTORY
COMPLETE- Do you find all the information you need for our products? IMPROVEMENT NEEDED
4
. Which category below includes your age?
Which category below includes your age?
17 or younger
18-20
21-29
30-39
40-49
50-59
60 or older
5
. Which Supertalent product line have you purchased from in the past 3 months?
Which Supertalent product line have you purchased from in the past 3 months?
SSD
DRAM
USB 3.0
USB2.0/PICO
6
. OVERALL, HOW WOULD YOU RATE THE QUALITY OF OUR PRODUCTS?
OVERALL, HOW WOULD YOU RATE THE QUALITY OF OUR PRODUCTS?
Excellent
Good
Adequate
Poor
Unacceptable
7
. How satisfied are you with the quality of technical Support we provide for our products?
How satisfied are you with the quality of technical Support we provide for our products?
TOTALLY SATISFIED
VERY SATISFIED
SOMEWHAT SATISFIED
STILL SEEKING SATISFACTION
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