Candidate Satisfaction Questionnaire
Exit this survey

1.

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1. In what capacity are you employed by MC Personnel?

In what capacity are you employed by MC Personnel? I am working for MC Personnel on a Temporary basis

I am registered with MC Personnel for work but I am not currently working

I was previously registered with MC Personnel (more than 6 months ago)but am not working

I am not registered with MC Personnel but have submitted my CV/ Details on line

MC Personnel found me Permanent work previously

MC Personnel are currently arranging interviews for Permanent Position for me

Other (please specify)

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2. REGISTRATION
Booking an appointment
When answering this question please consider the process that led up to your appointment and tick the statements you agree with. You may tick as many as you wish.

REGISTRATION Booking an appointment When answering this question please consider the process that led up to your appointment and tick the statements you agree with. You may tick as many as you wish. I was able to obtain an appointment quickly

It took me some time to obtain an appointment

I have yet to make an appointment

I was informed clearly what the registration process would involve

I was informed of what to bring to the registration appointment

I was told how long the appointment would last

I made my appointment over the telephone

I made my appointment in person

Someone else made my appointment for me

I sent my details in via the internet / email

My appointment is with the Gillingham Office

My appointment is with the Gravesend Office

My appointment is at an outside office / job centre etc...

The person who booked my appointment was friendly and polite

I felt confident after booking my appointment that I would be able to find work

I felt that the person I spoke to was unhelpful

My appointment was cancelled / rearranged

Please feel free to comment further

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3. REGISTRATION
This question asks you about your actual registration process and how you found the staff you met. Please tick as many as apply and comment below.

REGISTRATION This question asks you about your actual registration process and how you found the staff you met. Please tick as many as apply and comment below. The registration process was a good experience

Registering with MC Personnel was not a positive experience

I was made to feel comfortable when I entered the office

I was introduced to the person who would be registering me

I didnt feel that the person registering me was polite

It was explained to me before we began the process what to expect

I felt confident that the person registering me understood my needs

I was assisted by a member of MC Personnel when completing the forms

I registered in the Gravesend Branch

Registering with MC Personnel was a positive experience

I didnt feel confident that the person registering me understood my needs

After the registration process I felt happy that MC Personnel would be able to find me

MC Personnel were able to answer any questions I had

I didnt feel that the person registering me was friendly

I fully understood all the forms I signed

I didnt understand all the forms I signed

I felt that the person registering me was friendly

I registered elsewhere i.e. Job Centre

I would like to have had the forms available to me in another language

I felt that the person registering me was polite

The registration process was not a good experience

I registered in the Gillingham Branch

Please feel free to comment further

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4. MC PERSONNEL OFFICE ENVRIONMENT
When considering the time you have spent in MC Personnel's offices please use the statements below to tell us your thoughts. You may tick as many as required

MC PERSONNEL OFFICE ENVRIONMENT When considering the time you have spent in MC Personnel's offices please use the statements below to tell us your thoughts. You may tick as many as required The office is situated in a good place

I think the office is Modern

The office is always staffed well

The office staff are always polite

I think the office is in need of updating

The visual displays i.e. posters in the office are always interesting to look at

The office is always clean and tidy

The office is well lit

The office is always a good temperature

The office staff are always friendly

I tend to use the Gillingham Office

The window display seems to change regularly

The office is easy to access

The office feels cramped

The office feels spacious

The noise control in the office is good

The office staff know me when I go into the office

It is always very busy in the office

I tend to use the Gravesend Office

Other (please specify)

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5. WORKING FOR MC PERSONNEL
When answering this question please tick as many statements as apply. Please consider how you have found the work finding services since being registered with MC.

WORKING FOR MC PERSONNEL When answering this question please tick as many statements as apply. Please consider how you have found the work finding services since being registered with MC. I enjoy working for MC Personnel

I would rather work for another agency

I always come back to MC Personnel if I am out of work

MC Personnel understand my work needs

MC Personnel find me jobs that suit me

MC Personnel have found me a permanent position

I choose to work for MC Personnel because they always have work available

If my work comes to an end MC Personnel find me other work as quick as possible

MC Personnel care about me as a Worker and deal with my needs accordingly

I work for other agencies as well as MC Personnel

I think MC Personnel are a very good agency

I think MC Personnel are the same as other agencies

I think MC Personnel are not as good as other agencies

MC Personnel always deal with my queries quickly and explain things to me well

I have worked for MC Personnel for 0-6 months

I have worked for MC Personnel for 6-12 months

I have worked for MC Personnel for 1 - 2 years

I have worked for MC Personnel for 2- 4 years

I have worked for MC Personnel for over 4 years

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6. Please tick which Agencies you have worked for or are registered with. You may tick as many as you wish.

Please tick which Agencies you have worked for or are registered with. You may tick as many as you wish. 24/7 Adecco Agrico Apex Ash Employment Berry Recruitment Best Connections Best Network Blue Arrow Brookstreet Carlton CIP Connect Coyle Personnel Driver Hire Earlstreet	Go Recruit Hays HR GO Huntress Inter Personnel Interaction Recruitment Invicta Staff Agency J&J Recruitment Jark JM Recruitment Kent Staff Kent Top Temps Kingshill Recruitment Manpower Marton Recruitment NAG (New Appointments Group)	No other Agency Office Angels Pearson & Whiffin Pertemps PMP Recruitment Premier Work Support Randstad React Recruitment Red Eagle Reed Staffline Team Support Teamwork Resources Templine
Other (please specify)

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7. Would you recommend MC Personnel to a friend

Would you recommend MC Personnel to a friend Yes - 100%	Probably	Maybe	Unsure	Probably not	Definitely not
Other (please specify)

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8. Using the following scale how would you rate your overall experience in dealing with MC Personnel (5 being Excellent and 1 being Very Poor)

	Very Poor	Poor	Average	Good	Excellent	N/A
Work finding services	*Using the following scale how would you rate your overall experience in dealing with MC Personnel (5 being Excellent and 1 being Very Poor) Work finding services Very Poor	Work finding services Poor	Work finding services Average	Work finding services Good	Work finding services Excellent	Work finding services N/A
Friendliness of Staff	Friendliness of Staff Very Poor	Friendliness of Staff Poor	Friendliness of Staff Average	Friendliness of Staff Good	Friendliness of Staff Excellent	Friendliness of Staff N/A
Helpfulness of Staff	Helpfulness of Staff Very Poor	Helpfulness of Staff Poor	Helpfulness of Staff Average	Helpfulness of Staff Good	Helpfulness of Staff Excellent	Helpfulness of Staff N/A
Condition of the office	Condition of the office Very Poor	Condition of the office Poor	Condition of the office Average	Condition of the office Good	Condition of the office Excellent	Condition of the office N/A
Condition of the buses (if used)	Condition of the buses (if used) Very Poor	Condition of the buses (if used) Poor	Condition of the buses (if used) Average	Condition of the buses (if used) Good	Condition of the buses (if used) Excellent	Condition of the buses (if used) N/A
Suitability of the work placement	Suitability of the work placement Very Poor	Suitability of the work placement Poor	Suitability of the work placement Average	Suitability of the work placement Good	Suitability of the work placement Excellent	Suitability of the work placement N/A
Compared to other agencies	Compared to other agencies Very Poor	Compared to other agencies Poor	Compared to other agencies Average	Compared to other agencies Good	Compared to other agencies Excellent	Compared to other agencies N/A
Overall rating	Overall rating Very Poor	Overall rating Poor	Overall rating Average	Overall rating Good	Overall rating Excellent	Overall rating N/A

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Candidate Satisfaction QuestionnaireExit this survey

1.

*1. In what capacity are you employed by MC Personnel?

*2. REGISTRATIONBooking an appointmentWhen answering this question please consider the process that led up to your appointment and tick the statements you agree with. You may tick as many as you wish.

*3. REGISTRATIONThis question asks you about your actual registration process and how you found the staff you met. Please tick as many as apply and comment below.

*4. MC PERSONNEL OFFICE ENVRIONMENTWhen considering the time you have spent in MC Personnel's offices please use the statements below to tell us your thoughts. You may tick as many as required

*5. WORKING FOR MC PERSONNELWhen answering this question please tick as many statements as apply. Please consider how you have found the work finding services since being registered with MC.

*6. Please tick which Agencies you have worked for or are registered with. You may tick as many as you wish.

*7. Would you recommend MC Personnel to a friend

*8. Using the following scale how would you rate your overall experience in dealing with MC Personnel (5 being Excellent and 1 being Very Poor)