iPass Hotspot Finder Feedback
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1. Default Section
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1
. Please rate the iPass Hotspot Finder based on performance
Excellent
Good
Fair
Poor
N/A
Overall satisfaction
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Please rate the iPass Hotspot Finder based on performance Overall satisfaction Excellent
Overall satisfaction Good
Overall satisfaction Fair
Overall satisfaction Poor
Overall satisfaction N/A
Ease of use
Ease of use Excellent
Ease of use Good
Ease of use Fair
Ease of use Poor
Ease of use N/A
Location accuracy
Location accuracy Excellent
Location accuracy Good
Location accuracy Fair
Location accuracy Poor
Location accuracy N/A
Speed
Speed Excellent
Speed Good
Speed Fair
Speed Poor
Speed N/A
Comments Welcome
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2
. Please rate the iPass Hotspot Finder based on features and design
Excellent
Good
Fair
Poor
N/A
Satisfaction
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Please rate the iPass Hotspot Finder based on features and design Satisfaction Excellent
Satisfaction Good
Satisfaction Fair
Satisfaction Poor
Satisfaction N/A
Please Explain
3
. How often do you use the iPass online Hotspot Finder?
How often do you use the iPass online Hotspot Finder?
At least once a day
At least once a week
At least once a month
At least once a quarter
Sporadically (too infrequently to measure)
Never before but I plan to use it now!
Comments
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4
. Where do you primarily search for hotspots?
Where do you primarily search for hotspots?
On the road (i.e. outside the home or office)
At the office
At home
Other (please explain)
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5
. Why do you primarily search for hotspots?
Why do you primarily search for hotspots?
To connect locally (away from home or the office)
To plan a business trip
To plan a personal trip
To find hotspots when on a trip or in an unfamiliar location
To help a friend or coworker stay connected
Other (please exlain)
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6
. What device do you currently use most frequently to search for hotspots?
What device do you currently use most frequently to search for hotspots?
Desktop computer
Laptop computer
Smartphone
Netbook
Tablet
Please provide more details about the type of device you use (examples: iPhone, Blackberry Storm, Lenovo laptop)
7
. What is your favorite feature of the Hotspot Finder? FEEDBACK WELCOME!
What is your favorite feature of the Hotspot Finder? FEEDBACK WELCOME!
Searching via interactive map
Quick Search
Advanced Search
My Favorites
My Trips
Hotspot Reviews
Other
Comments Welcome
8
. What is your least favorite feature of the Hotspot finder?
FEEDBACK WELCOME!
What is your least favorite feature of the Hotspot finder? FEEDBACK WELCOME!
Searching via interactive map
Quick Search
Advanced Search
My Favorites
My Trips
Hotspot Reviews
Other
Comments welcome
9
. What additional feature would improve the Hotspot Finder?
FEEDBACK WELCOME!
What additional feature would improve the Hotspot Finder? FEEDBACK WELCOME!
10
. Additional Comments?
Additional Comments?
11
. Are you a current iPass user?
Are you a current iPass user?
Yes
No
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