HMP Customer Satisfaction Survey
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1. Default Section

 

1. Services/ Equipment were provided in a timely manner.

2. My home care needs were met through the services/ equipment provided.

3. The staff discussed my rights and responsibilities and financial obligations.

4. The staff informed me how to contact the office during and after hours.

5. I would recommend Home Medical Professionals to my friends or family.

6. The office representatives were courteous and professional.

7. Explanations and instructions offered by representatives were adequate.

8. All procedures/services were explained prior to performing them.

9. Equipment was delivered clean and in good working order.

10. My personal property was treated with respect.

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