Plan Review Survey Question Title * 1. What type of project were our staff reviewing? Restaurant Food Stand Child Day Care Lodging Temporary Food Stand Institution Mobile Food Unit Push Cart Meat Market Question Title * 2. When did you complete your plan review project? If project is still active give date when project began. Completed Date Active Date Question Title * 3. I am a ? Contractor Business Owner Architect Engineer Designer Equipment Supplier Government Official Question Title * 4. How often do you submit plans for restaurant / health plan review? This is my first plan review Yearly Twice a year or more Question Title * 5. Where did you submit your plan? Wake County Raleigh Cary Apex Wake Forest Morrisville Holly Springs Garner Fuquay Varina Rolesville Knightdale Wendell Zebulon Question Title * 6. How would you rate your experience with the staff at the office where you submitted? Excellent Above Average Average Below Average Poor Comments? Question Title * 7. How easy was it to get in touch with your Wake County Plan Reviewer? Easy to reach Average to reach Difficult to get in touch with Comments? Question Title * 8. Which Wake County staff person reviewed your project? Terry Chappell Robert Richardson Jessica Sanders Rebecca Robbins Christina Sancha Laura Lerch Did staff person return calls promptly? Was staff person on time for appointments? What could staff have done better to improve your plan review experience? Question Title * 9. During construction visits with a Wake County staff member, were all issues thoroughly explained? Yes No Comments? Question Title * 10. Did you ever call our call Center? (919-856-7400) Yes No Question Title * 11. Was the Call Center staff courteous / helpful? Yes No Comments? Question Title * 12. Did you use www.WakeGov.com to help you with your plan review project? Yes No Comments? Question Title * 13. During the plan review process, were you notified promptly of unresolved issues? Yes No How were you notified? Email, Fax, IRIS system, Navaline system, Phone call? Comments? Question Title * 14. After completing the plan review process, is your business open and operating? Yes No Question Title * 15. What changes in the plan review process would have made things go more smoothly? Done