PanaceaIFA.com FOS Survey 2011 07/04/2011 1. PanaceaIFA.com 2011 FOS Survey Question Title * 1. Do you believe that the FOS adjudications are generally fair? Yes No Please add any further comments here: Question Title * 2. Do you believe that adjudicators and Ombudsmen have a solid industry understanding of the issues they adjudicate on? Yes No Please add any further comments here: Question Title * 3. Should an adjudicator have relevant experience and minimum industry qualifications at least? Yes No Please add any further comments here: Question Title * 4. Do you think FOS rules place an IFA in a disadvantaged position from outset? Yes No Please add any further comments here: Question Title * 5. Have you experienced false or manufactured accusations from complainants in an attempt to gain compensation? Yes No Please add any further comments here: Question Title * 6. Do you think an IFA should enjoy the same right of appeal tothe courts, as enjoyed by the complainant? Yes No Please add any further comments here: Question Title * 7. Do you think the FOS fees should be paid by whoever has the case awarded against them rather than always paid by the defendant win or lose? Yes No Please add any further comments here: Question Title * 8. Should a complainant produce relevant tangible evidence to support the claim they make before it can be considered by FOS, like in the Small Claims Court? Yes No Please add any further comments here: Question Title * 9. Is it fair and reasonable that under FOS rules IFAs no longer enjoy the longstop protection afforded in the past by the PIA Ombudsman and for all citizens under the Limitations Act 1980? Yes No Please add any further comments here: Question Title * 10. Should awards be made to compensate for an event that has not actually happened? Yes No Please add any further comments here: Done