Property Management Technology Survey

1. How many employees does your company have?

How many employees does your company have? 1-10

10-25

25-50

50-100

100+

2. How many units does your company manage?

How many units does your company manage? Fewer than 50

50-100

100-500

500-2,500

2,500 to 5,000

5,000 to 10,000

More than 10,000

3. What is your company's annual operating budget?

What is your company's annual operating budget? Less than $250,000

$250,000-$500,000

$500,000-$1 million

$1 million-$5 million

More than $5 million

4. What software do you use to manage your properties?

What software do you use to manage your properties? Property management specific software (Appfolio, Buildium, Maxwell Systems, Property Boulevard, etc.)

Generic accounting software (Quickbooks)

Spreadsheet

Custom (Microsoft Access database, etc.)

Mainly pen and paper

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5. Do you accept electronic payments (e.g. ACH, ETF or credit card payments)?

Do you accept electronic payments (e.g. ACH, ETF or credit card payments)? Yes

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6. Do you accept maintenance requests online?

Do you accept maintenance requests online? Yes

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7. Do tenants and owners have the option of receiving monthly statements via e-mail or an online account?

Do tenants and owners have the option of receiving monthly statements via e-mail or an online account? Yes

8. Does your software allow you to post your properties directly to web sites such as Craigslist?

Does your software allow you to post your properties directly to web sites such as Craigslist? Yes

9. How do you track leads generated from the Internet?

How do you track leads generated from the Internet? Property management software does this automatically

Web site analytics program

Online advertising service (e.g. Google Adsense)

Ask tenant on the rental application

We don't track our online leads

10. Is your accounting system integrated with your property management software or is it a separate system?

Is your accounting system integrated with your property management software or is it a separate system? Integrated

Seperate

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11. Do you engage tenants and prospects on social media sites?
(e.g. Facebook, Twitter, etc.)

Do you engage tenants and prospects on social media sites? (e.g. Facebook, Twitter, etc.) Yes

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12. Do you have a company blog?

Do you have a company blog? Yes

13. How much time is lost each week dealing with technical issues related to your property management software?

How much time is lost each week dealing with technical issues related to your property management software? < 1 hour

1-2 hours

2-3 hours

3-4 hours

4-5 hours

> 5 hours

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14. Has your business increased, decreased or stayed about the same over the past year?

Has your business increased, decreased or stayed about the same over the past year? Increased

Decreased

Stayed about the same

15. Please add your thoughts on the state of technology in property management.

Please add your thoughts on the state of technology in property management.

16. Enter your e-mail address to receive the results of the survey.

Enter your e-mail address to receive the results of the survey.