Hawthorne Inn Customer Service FY 2011

Hotel Stay

 
Is this your first stay with the hotel?
Last Name:
*
Month of Stay:
Date of Stay:
Room Number:
How did you learn of the Hawthorne Inn & Conference Center?
Purpose of your visit?
How did you make your reservation?
How was your reservation handled?
How would you rate the abiltiy and friendliness of our staff?
How would you rate the professionalism of the Front Desk Staff?
How was our check-in process?
In the event that you had requests/concerns, how were they handled by our staff?
The Guest Room Towers
ExcellentGoodFairPoor
Guest Supplies/Amenities
Spaciousness and Comfort of your Guest Room
Overall Rating
ExcellentGoodFairPoor
Hallways
Bathroom
Bedroom
Food & Beverage Facility
Which meal/s did you eat with us?
Food & Beverage Facility
ExcellentGoodFairPoor
Quality of Food
Overall Dining Experience
Restaurant/Room Service/Complimentary Breakfast Staff
Hotel Facilities
ExcellentGoodFairPoorDid not Use
Complimentary Breakfast
Fitness Center
Business Center
Swimming Pool
Guest Laundry
Would you return to the Hawthorne Inn & Conference Center?
Would you recommend us to someone else?
Did any member of our staff merit recognition?
Is there anything we could have done to make your stay at the Hawthorne Inn & Conference Center more enjoyable?
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