Catalyst Sports Medicine Satisfaction SurveyCatalyst Sports Medicine Satisfaction Survey

1. Thank you in advance for completing the following questions. Your input, advice and honest opinions are critical to our continuous improvement at Catalyst Sports Medicine.

My Physical Therapist was:

	2305 Willis Miller Drive, Hudson	507 Cherry Lane, Roberts	Other
JW Matheson, DPT/Alayna PTA	*Thank you in advance for completing the following questions. Your input, advice and honest opinions are critical to our continuous improvement at Catalyst Sports Medicine. My Physical Therapist was: JW Matheson, DPT/Alayna PTA 2305 Willis Miller Drive, Hudson	JW Matheson, DPT/Alayna PTA 507 Cherry Lane, Roberts	JW Matheson, DPT/Alayna PTA Other
Daniel Teece, DPT	Daniel Teece, DPT 2305 Willis Miller Drive, Hudson	Daniel Teece, DPT 507 Cherry Lane, Roberts	Daniel Teece, DPT Other
Heidi Schulz, MPT, SCS, ATC	Heidi Schulz, MPT, SCS, ATC 2305 Willis Miller Drive, Hudson	Heidi Schulz, MPT, SCS, ATC 507 Cherry Lane, Roberts	Heidi Schulz, MPT, SCS, ATC Other
Monisha Walters, DPT	Monisha Walters, DPT 2305 Willis Miller Drive, Hudson	Monisha Walters, DPT 507 Cherry Lane, Roberts	Monisha Walters, DPT Other
Scott Peterson, DPT	Scott Peterson, DPT 2305 Willis Miller Drive, Hudson	Scott Peterson, DPT 507 Cherry Lane, Roberts	Scott Peterson, DPT Other
Other	Other 2305 Willis Miller Drive, Hudson	Other 507 Cherry Lane, Roberts	Other Other

Other (please specify)

2. Please rank the following statements regarding our facility and front desk staff at Catalyst Sports Medicine.

	Needs Improvement	Below Average	Average	Above Average	Exceptional
Facility Location	*Please rank the following statements regarding our facility and front desk staff at Catalyst Sports Medicine. Facility Location Needs Improvement	Facility Location Below Average	Facility Location Average	Facility Location Above Average	Facility Location Exceptional
Facility Appearance: clean, organized & presentable	Facility Appearance: clean, organized & presentable Needs Improvement	Facility Appearance: clean, organized & presentable Below Average	Facility Appearance: clean, organized & presentable Average	Facility Appearance: clean, organized & presentable Above Average	Facility Appearance: clean, organized & presentable Exceptional
Knowledge, professionalism & courtesy of administrative or billing staff	Knowledge, professionalism & courtesy of administrative or billing staff Needs Improvement	Knowledge, professionalism & courtesy of administrative or billing staff Below Average	Knowledge, professionalism & courtesy of administrative or billing staff Average	Knowledge, professionalism & courtesy of administrative or billing staff Above Average	Knowledge, professionalism & courtesy of administrative or billing staff Exceptional
Knowledge, professionalism & courtesy of therapists	Knowledge, professionalism & courtesy of therapists Needs Improvement	Knowledge, professionalism & courtesy of therapists Below Average	Knowledge, professionalism & courtesy of therapists Average	Knowledge, professionalism & courtesy of therapists Above Average	Knowledge, professionalism & courtesy of therapists Exceptional
Satisfaction with my care & treatment	Satisfaction with my care & treatment Needs Improvement	Satisfaction with my care & treatment Below Average	Satisfaction with my care & treatment Average	Satisfaction with my care & treatment Above Average	Satisfaction with my care & treatment Exceptional
Appointment Scheduling time	Appointment Scheduling time Needs Improvement	Appointment Scheduling time Below Average	Appointment Scheduling time Average	Appointment Scheduling time Above Average	Appointment Scheduling time Exceptional

Comments

3. Would you recommend Catalyst Sports Medicine to a friend?

Would you recommend Catalyst Sports Medicine to a friend? No

Yes

4. The two best things about Catalyst Sports Medicine are:

The two best things about Catalyst Sports Medicine are: #1
#2

5. Improvements I would make at Catalyst:

Improvements I would make at Catalyst:

6. Additional comments or suggestions, please be specific:

Additional comments or suggestions, please be specific:

7. Thank you for taking this anonymous survey. If you would like us to reach out to you personally for any reason, please provide your name and contact information, along with the specific issues, and we will ensure you are contacted by the appropriate personnel in a timely manner.

Thank you for taking this anonymous survey. If you would like us to reach out to you personally for any reason, please provide your name and contact information, along with the specific issues, and we will ensure you are contacted by the appropriate personnel in a timely manner.

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