Customer Satisfaction Survey
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1. TT International Group s.a.l. corp.
1
. Are you satisfied with the amount of time it took GroupTT.com to answer your question or resolve your issue?
Are you satisfied with the amount of time it took GroupTT.com to answer your question or resolve your issue?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Issue not resolved
2
. Please rate the Customer Service Representative who assisted you.
Excellent
Very Good
Good
Fair
Poor
Courteous
*
Please rate the Customer Service Representative who assisted you. Courteous Excellent
Courteous Very Good
Courteous Good
Courteous Fair
Courteous Poor
Knowledgeable
Knowledgeable Excellent
Knowledgeable Very Good
Knowledgeable Good
Knowledgeable Fair
Knowledgeable Poor
Professional
Professional Excellent
Professional Very Good
Professional Good
Professional Fair
Professional Poor
3
. Rate the overall quality of service received in resolving your issue.
Rate the overall quality of service received in resolving your issue.
Excellent
Very Good
Good
Fair
Poor
4
. Please provide any additional comments that will assist GroupTT.com in improving our quality of service and customer satisfaction.
Please provide any additional comments that will assist GroupTT.com in improving our quality of service and customer satisfaction.
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