Guest Survey
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1. Default Section
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1
. Please tell us how you enjoyed your latest visit to Salon Salon
Please tell us how you enjoyed your latest visit to Salon Salon
Exceeded my expectations
Met my expectations
Below my expectations
Details
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2
. Based on your experiences at Salon Salon, would you refer our company to a friend?
Based on your experiences at Salon Salon, would you refer our company to a friend?
Yes
No
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3
. Has a Salon Salon staff member explained our Guest Rewards program to you?
Has a Salon Salon staff member explained our Guest Rewards program to you?
Yes
No
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4
. Please rate the professionalism of our entire staff.
Please rate the professionalism of our entire staff.
Very professional
Professional
Details
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5
. Did a staff member greet you within 15 seconds of your entrance the salon?
Did a staff member greet you within 15 seconds of your entrance the salon?
Yes
No
If not, please let us know how your greeting went.
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6
. Did a staff member offer you Aveda comforting tea or another beverage during your visit?
Did a staff member offer you Aveda comforting tea or another beverage during your visit?
Yes
No
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7
. Did a staff member offer either a stress relieving massage or a hand treatment to you during your last visit?
Did a staff member offer either a stress relieving massage or a hand treatment to you during your last visit?
Yes
No
Other (please specify)
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8
. WOMEN: Did we offer to touch up your make up as you were leaving the salon?
MEN: Did we offer a hot towel to you during your shampoo?
WOMEN: Did we offer to touch up your make up as you were leaving the salon? MEN: Did we offer a hot towel to you during your shampoo?
Yes
No
Comments
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9
. How would you rate our front desk staff during your visit?
Strongly Disagree
Disagree
Somewhat Agree
Agree
Strongly Agree
Accomodating
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How would you rate our front desk staff during your visit? Accomodating Strongly Disagree
Accomodating Disagree
Accomodating Somewhat Agree
Accomodating Agree
Accomodating Strongly Agree
Additional comments
10
. Please leave any additional comments or suggestions you may have.
Please leave any additional comments or suggestions you may have.
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