Homes Connect “We Love Our Customers” Survey

We love our Homes Connect customers! We hope you LOVE Homes Connect as much as we LOVE giving away $500 to a lucky survey participant! We want to hear what you love (and don’t love) about your Homes Connect dashboard to make it BETTER for you! This brief survey will require only a few minutes of your time. Thank you again for being our customer and sharing the love for Homes Connect!

Question Title

* 1. How long have you subscribed to the Homes Connect product?

Less than 3 months

3-6 months

6-12 months

Over 1 year

1-2 years

Over 2 years

N/A

Question Title

* 2. Please rate the frequency in which you login to your Homes Connect dashboard:

Daily

Few times a week

Weekly

Few times a month

Monthly

Quarterly

Never

N/A

Question Title

* 3. Please rate your level of overall satisfaction with Homes Connect on the following product features:

	Poor	Fair	Neutral	Good	Outstanding	N/A or Never Used
Website	Website Poor	Website Fair	Website Neutral	Website Good	Website Outstanding	Website N/A or Never Used
Contact, Task and Lead Manager	Contact, Task and Lead Manager Poor	Contact, Task and Lead Manager Fair	Contact, Task and Lead Manager Neutral	Contact, Task and Lead Manager Good	Contact, Task and Lead Manager Outstanding	Contact, Task and Lead Manager N/A or Never Used
Design Center	Design Center Poor	Design Center Fair	Design Center Neutral	Design Center Good	Design Center Outstanding	Design Center N/A or Never Used
Email marketing	Email marketing Poor	Email marketing Fair	Email marketing Neutral	Email marketing Good	Email marketing Outstanding	Email marketing N/A or Never Used
Consumer Reports (CMAzing, Neighborhood, etc)	Consumer Reports (CMAzing, Neighborhood, etc) Poor	Consumer Reports (CMAzing, Neighborhood, etc) Fair	Consumer Reports (CMAzing, Neighborhood, etc) Neutral	Consumer Reports (CMAzing, Neighborhood, etc) Good	Consumer Reports (CMAzing, Neighborhood, etc) Outstanding	Consumer Reports (CMAzing, Neighborhood, etc) N/A or Never Used
Social Tools	Social Tools Poor	Social Tools Fair	Social Tools Neutral	Social Tools Good	Social Tools Outstanding	Social Tools N/A or Never Used
Listing exposure on Homes.com	Listing exposure on Homes.com Poor	Listing exposure on Homes.com Fair	Listing exposure on Homes.com Neutral	Listing exposure on Homes.com Good	Listing exposure on Homes.com Outstanding	Listing exposure on Homes.com N/A or Never Used
Local Ads (banners) on Homes.com	Local Ads (banners) on Homes.com Poor	Local Ads (banners) on Homes.com Fair	Local Ads (banners) on Homes.com Neutral	Local Ads (banners) on Homes.com Good	Local Ads (banners) on Homes.com Outstanding	Local Ads (banners) on Homes.com N/A or Never Used

Question Title

* 4. Please rate your level of overall satisfaction with Homes Connect on the service and results of your package:

	Poor	Fair	Neutral	Good	Outstanding	N/A
Quality of Service	Quality of Service Poor	Quality of Service Fair	Quality of Service Neutral	Quality of Service Good	Quality of Service Outstanding	Quality of Service N/A
User Friendly	User Friendly Poor	User Friendly Fair	User Friendly Neutral	User Friendly Good	User Friendly Outstanding	User Friendly N/A
Volume of Leads	Volume of Leads Poor	Volume of Leads Fair	Volume of Leads Neutral	Volume of Leads Good	Volume of Leads Outstanding	Volume of Leads N/A
Quality of Leads	Quality of Leads Poor	Quality of Leads Fair	Quality of Leads Neutral	Quality of Leads Good	Quality of Leads Outstanding	Quality of Leads N/A
Listing exposure on Homes.com	Listing exposure on Homes.com Poor	Listing exposure on Homes.com Fair	Listing exposure on Homes.com Neutral	Listing exposure on Homes.com Good	Listing exposure on Homes.com Outstanding	Listing exposure on Homes.com N/A
Local Ads (Banners) on Homes.com	Local Ads (Banners) on Homes.com Poor	Local Ads (Banners) on Homes.com Fair	Local Ads (Banners) on Homes.com Neutral	Local Ads (Banners) on Homes.com Good	Local Ads (Banners) on Homes.com Outstanding	Local Ads (Banners) on Homes.com N/A

Question Title

* 5. The inquiries I receive from Homes.com and Homes Connect are quality prospects that have converted or will convert in the future.

Strongly disagree

Agree

Neutral

Disagree

Strongly agree

N/A

Question Title

* 6. The Homes Connect training resources (including videos) have been helpful.

Strongly disagree

Agree

Neutral

Disagree

Strongly agree

Not aware of training resources

N/A

Question Title

* 7. Please note any other marketing tools that you use that you would love to see integrated into Homes Connect.

Question Title

* 8. How would you prefer to be notified about new enhancements and features in Homes Connect?

Special email highlighting release notices

Notifications within Homes Connect login area

Text alert with link to blog post

Blog post highlighting new features

Newsletter

All the above

Other, please specify:

Question Title

* 9. Do you read our newsletters and/or blog?

Yes

N/A