Clare Valley customer service survey

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1. How would you rate your overall experiences with customer service in the Clare Valley (including Clare, Sevenhill, Penwortham, Watervale, Leasingham, Auburn, Mintaro)?

How would you rate your overall experiences with customer service in the Clare Valley (including Clare, Sevenhill, Penwortham, Watervale, Leasingham, Auburn, Mintaro)? Poor

Satisfactory

Good

Excellent

Comments

2. Tell us about an excellent customer service experience you have had in the Clare Valley.

Tell us about an excellent customer service experience you have had in the Clare Valley.

3. Which sector was your excellent experience in?

Which sector was your excellent experience in? Hospitality

Retail

Accommodation

Recreation

Services (banks, postal, real estate, etc)

Government

Other

Comments

4. Tell us about a poor customer service experience you may have had in the Clare Valley .

Tell us about a poor customer service experience you may have had in the Clare Valley .

5. Which sector was your poor experience in?

Which sector was your poor experience in? Hospitality

Retail

Accommodation

Recreation

Services (banks, postal, real estate, etc)

Government

Other

Comments

6. What effect does a negative customer service experience tend to have on you? (You can submit more than one answer)

What effect does a negative customer service experience tend to have on you? (You can submit more than one answer) I tell others about it

I complain to them on the spot

I decide never to go back there or use them again

I take my business elsewhere

I give a verbal report to management

I give a written report to management

Other

Comments

7. Which of the following aspects of customer service do you believe could be improved?

Which of the following aspects of customer service do you believe could be improved? Acknowledgement of your presence

Interaction with you

Courtesy

Assistance with decisions

Suggesting add-ons

Farewelling

Exceeding your expectations

Comments if desired

8. To help us understand who is responding to this survey, please tell us your age group?

To help us understand who is responding to this survey, please tell us your age group? Under 16 yrs

17 - 24 yrs

25 - 39 yrs

40 - 59 yrs

60+ yrs

9. What is your postcode?

What is your postcode?

10. What is your annual income (optional)?

What is your annual income (optional)? Under $25,000

$26,000 - 49,000

$50,000 - 74,000

$75,000+

Clare Valley customer service survey
Exit this survey

1. Default Section

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1. How would you rate your overall experiences with customer service in the Clare Valley (including Clare, Sevenhill, Penwortham, Watervale, Leasingham, Auburn, Mintaro)?

2. Tell us about an excellent customer service experience you have had in the Clare Valley.

3. Which sector was your excellent experience in?

4. Tell us about a poor customer service experience you may have had in the Clare Valley .

5. Which sector was your poor experience in?

6. What effect does a negative customer service experience tend to have on you? (You can submit more than one answer)

7. Which of the following aspects of customer service do you believe could be improved?

8. To help us understand who is responding to this survey, please tell us your age group?

9. What is your postcode?

10. What is your annual income (optional)?

Clare Valley customer service surveyExit this survey

1. Default Section

*1. How would you rate your overall experiences with customer service in the Clare Valley (including Clare, Sevenhill, Penwortham, Watervale, Leasingham, Auburn, Mintaro)?

2. Tell us about an excellent customer service experience you have had in the Clare Valley.

3. Which sector was your excellent experience in?

4. Tell us about a poor customer service experience you may have had in the Clare Valley .

5. Which sector was your poor experience in?

6. What effect does a negative customer service experience tend to have on you? (You can submit more than one answer)

7. Which of the following aspects of customer service do you believe could be improved?

8. To help us understand who is responding to this survey, please tell us your age group?

9. What is your postcode?

10. What is your annual income (optional)?

Clare Valley customer service survey
Exit this survey

*
1. How would you rate your overall experiences with customer service in the Clare Valley (including Clare, Sevenhill, Penwortham, Watervale, Leasingham, Auburn, Mintaro)?