Enhancement of National Addictions Management Service (NAMS) Website
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1
. How often do you visit the National Addictions Management Service (NAMS) website? (www.nams.sg)
How often do you visit the National Addictions Management Service (NAMS) website? (www.nams.sg)
At least once a day
At least once a week
At least once a month
Other (please specify)
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2
. What is your purpose of visiting the National Addictions Management (NAMS) website? (www.nams.sg)
What is your purpose of visiting the National Addictions Management (NAMS) website? (www.nams.sg)
learn more about addictions management
learn more on its programmes and services
learn how to make an appointment
event updates
Other (please specify)
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3
. Do you experience problem accessing or searching for information on the site?
Do you experience problem accessing or searching for information on the site?
Difficult to navigate. I don't know where to click
I can't find the information that I wanted
I have no problem accessing the information
Information is not updated
Other (please specify)
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4
. What information would you like to know that is currently missing in the website? (www.nams.sg)
What information would you like to know that is currently missing in the website? (www.nams.sg)
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5
. Are there any new features or improvements you would like to see in the enhanced website?
Are there any new features or improvements you would like to see in the enhanced website?
Use of social media (e.g. facebook, flicker, twitter, YouTube, etc)
Online counselling service
More visuals/images
Other (please specify)
6
. How do you like the look and feel of the site?
very nice
acceptable
needs improvement
Color scheme
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How do you like the look and feel of the site? Color scheme very nice
Color scheme acceptable
Color scheme needs improvement
Font size
Font size very nice
Font size acceptable
Font size needs improvement
Graphics used
Graphics used very nice
Graphics used acceptable
Graphics used needs improvement
Overall design
Overall design very nice
Overall design acceptable
Overall design needs improvement
Other comments (please specify)
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7
. Based on today's visit, how would you rate your overall experience?
Based on today's visit, how would you rate your overall experience?
1 (very satisfied)
2
3
4
5 (not at all satisfied)
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