Client customer satisfaction survey June 2011
1. Our service offering.
At Grafton Recruitment, we are constantly looking to improve the quality of service to our clients and would appreciate you taking the time to fill in the questionnaire below.
We are conducting this survey because we want to carry out nationwide service improvements over the coming months and we would really appreciate your feedback on what we are getting right and what you would like us to improve on.
So we've put together a few short questions about these things and we'd really appreciate it if you'd take the time to let us know your thoughts. It should only take 5 minutes. Your answers will be confidential and collated by me, Grafton Recruitment's Quality Manager.
Please rate your experience with Grafton Recruitment according to the following:
1-4 (1=Poor, 2=Satisfactory, 3=Good, 4=Excellent)
Thanks very much in advance for your honest feedback.
|Assessment of your needs|
|Presentation of CVs|
|Organisation of interviews|
|Timesheet and payment processes|
Many thanks for your co-operation.