ALPHA services evaluation 2010 Survey

	Most important					Least important
Healthy pregnancy/early parenthood education, classes and support groups	Healthy pregnancy/early parenthood education, classes and support groups Most important	Healthy pregnancy/early parenthood education, classes and support groups	Healthy pregnancy/early parenthood education, classes and support groups	Healthy pregnancy/early parenthood education, classes and support groups	Healthy pregnancy/early parenthood education, classes and support groups	Healthy pregnancy/early parenthood education, classes and support groups Least important
Security deposit loan program	Security deposit loan program Most important	Security deposit loan program	Security deposit loan program	Security deposit loan program	Security deposit loan program	Security deposit loan program Least important
Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.)	Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.) Most important	Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.)	Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.)	Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.)	Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.)	Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.) Least important
Light case management and emotional support	Light case management and emotional support Most important	Light case management and emotional support	Light case management and emotional support	Light case management and emotional support	Light case management and emotional support	Light case management and emotional support Least important
Referrals to additional community resources	Referrals to additional community resources Most important	Referrals to additional community resources	Referrals to additional community resources	Referrals to additional community resources	Referrals to additional community resources	Referrals to additional community resources Least important
Postpartum depression information, support-line and support group.	Postpartum depression information, support-line and support group. Most important	Postpartum depression information, support-line and support group.	Postpartum depression information, support-line and support group.	Postpartum depression information, support-line and support group.	Postpartum depression information, support-line and support group.	Postpartum depression information, support-line and support group. Least important

Most important

Least important

Healthy pregnancy/early parenthood education, classes and support groups

Healthy pregnancy/early parenthood education, classes and support groups Most important

Healthy pregnancy/early parenthood education, classes and support groups

Healthy pregnancy/early parenthood education, classes and support groups Least important

Security deposit loan program

Security deposit loan program Most important

Security deposit loan program

Security deposit loan program Least important

Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.)

Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.) Most important

Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.)

Maternity and infancy supplies (clothes, diapers, formula, infant equipment, etc.) Least important

Light case management and emotional support

Light case management and emotional support Most important

Light case management and emotional support

Light case management and emotional support Least important

Referrals to additional community resources

Referrals to additional community resources Most important

Referrals to additional community resources

Referrals to additional community resources Least important

Postpartum depression information, support-line and support group.

Postpartum depression information, support-line and support group. Most important

Postpartum depression information, support-line and support group.

Postpartum depression information, support-line and support group. Least important

	Most important						Least important
Increase SLO office hours from 10am-5pm	Increase SLO office hours from 10am-5pm Most important	Increase SLO office hours from 10am-5pm	Increase SLO office hours from 10am-5pm	Increase SLO office hours from 10am-5pm	Increase SLO office hours from 10am-5pm	Increase SLO office hours from 10am-5pm	Increase SLO office hours from 10am-5pm Least important
Increase office hours in North and South County satellite offices	Increase office hours in North and South County satellite offices Most important	Increase office hours in North and South County satellite offices	Increase office hours in North and South County satellite offices	Increase office hours in North and South County satellite offices	Increase office hours in North and South County satellite offices	Increase office hours in North and South County satellite offices	Increase office hours in North and South County satellite offices Least important
Increase the number of satellite offices (please indicate location below)	Increase the number of satellite offices (please indicate location below) Most important	Increase the number of satellite offices (please indicate location below)	Increase the number of satellite offices (please indicate location below)	Increase the number of satellite offices (please indicate location below)	Increase the number of satellite offices (please indicate location below)	Increase the number of satellite offices (please indicate location below)	Increase the number of satellite offices (please indicate location below) Least important
Improve quality of communication during referrals	Improve quality of communication during referrals Most important	Improve quality of communication during referrals	Improve quality of communication during referrals	Improve quality of communication during referrals	Improve quality of communication during referrals	Improve quality of communication during referrals	Improve quality of communication during referrals Least important
Increase variety and quality of classes, support groups and other educational opportunities for clients	Increase variety and quality of classes, support groups and other educational opportunities for clients Most important	Increase variety and quality of classes, support groups and other educational opportunities for clients	Increase variety and quality of classes, support groups and other educational opportunities for clients	Increase variety and quality of classes, support groups and other educational opportunities for clients	Increase variety and quality of classes, support groups and other educational opportunities for clients	Increase variety and quality of classes, support groups and other educational opportunities for clients	Increase variety and quality of classes, support groups and other educational opportunities for clients Least important
Increase the quality of case management	Increase the quality of case management Most important	Increase the quality of case management	Increase the quality of case management	Increase the quality of case management	Increase the quality of case management	Increase the quality of case management	Increase the quality of case management Least important
Develop and establish Alpha's role in the network of family resource centers	Develop and establish Alpha's role in the network of family resource centers Most important	Develop and establish Alpha's role in the network of family resource centers	Develop and establish Alpha's role in the network of family resource centers	Develop and establish Alpha's role in the network of family resource centers	Develop and establish Alpha's role in the network of family resource centers	Develop and establish Alpha's role in the network of family resource centers	Develop and establish Alpha's role in the network of family resource centers Least important

Most important

Least important

Increase SLO office hours from 10am-5pm

Increase SLO office hours from 10am-5pm Most important

Increase SLO office hours from 10am-5pm

Increase SLO office hours from 10am-5pm Least important

Increase office hours in North and South County satellite offices

Increase office hours in North and South County satellite offices Most important

Increase office hours in North and South County satellite offices

Increase office hours in North and South County satellite offices Least important

Increase the number of satellite offices (please indicate location below)

Increase the number of satellite offices (please indicate location below) Most important

Increase the number of satellite offices (please indicate location below)

Increase the number of satellite offices (please indicate location below) Least important

Improve quality of communication during referrals

Improve quality of communication during referrals Most important

Improve quality of communication during referrals

Improve quality of communication during referrals Least important

Increase variety and quality of classes, support groups and other educational opportunities for clients

Increase variety and quality of classes, support groups and other educational opportunities for clients Most important

Increase variety and quality of classes, support groups and other educational opportunities for clients

Increase variety and quality of classes, support groups and other educational opportunities for clients Least important

Increase the quality of case management

Increase the quality of case management Most important

Increase the quality of case management

Increase the quality of case management Least important

Develop and establish Alpha's role in the network of family resource centers

Develop and establish Alpha's role in the network of family resource centers Most important

Develop and establish Alpha's role in the network of family resource centers

Develop and establish Alpha's role in the network of family resource centers Least important

Alpha Pregnancy Support

Alpha Pregnancy & Parenting Support

Alpha Pregnancy Counseling & Support

Alpha Pregnancy & Parenting Resource Center

Alpha Family Support

Alpha Pregnancy & Family Support

Alpha Family Support Center

Alpha Women's Center

Labor of Love

ALPHA services evaluation 2010

1. Default Section

Question Title

1. If you are a referring partner, please tell us what agency or entity you represent.

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2. I understand the mission and goals of Alpha.

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3. The mission and goals of Alpha are clear and understood by the general public.

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4. Which of Alpha's services are most important to you? Please rank the following in order of importance.

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5. Please list the top 5 greatest needs of pregnant and/or parenting families you work with in San Luis Obispo County.

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6. If Alpha was in a position to expand services, which areas would be most beneficial? Please rank each of the following in order of importance.

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7. Which of the following names most appropriately describes Alpha? Please check the 3 most favorable options.

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8. Has Alpha ever been unable to meet any of your needs? Please describe.

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9. Please offer an example or a story about how Alpha has enhanced your ability you to do your work.

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10. Please tell us how we can better serve you.