Welcome to the on-line evidence gathering survey for the free money advice sector. This survey is designed to provide IMA and AdviceUK members with a quick and easy way of submitting evidence about the problems they encounter with any aspect of the financial services industry. This includes banks, credit providers, debt collectors, bailiffs, utility companies and debt purchase companies. Please use it whenever a social policy issue comes up. We are interested in examples of good practice as well as bad.

We will be feeding back via Arian, CAB Money, IMA News and AdviceUK's money advice update.