Getting our Customer's Insights
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1. Default Section
1
. Please check the statement that best describes about how you feel about internet shopping.
Please check the statement that best describes about how you feel about internet shopping.
I prefer shopping online.
I prefer to shop at local stores but occasionally shop online.
I am just as likely to shop at local stores as I am to shop online.
2
. Please check the statement that describes the reason you bought from us {check all that apply}.
Please check the statement that describes the reason you bought from us {check all that apply}.
Overall appeal of the catalog.
Unique selection of products that cannot be easily found in other places.
Value & quality of the merchandise for the price.
Recommended by a friend, design blog, etc.
Other: ____________________________________________________
3
. How often do you visit the site?
How often do you visit the site?
Daily
Several times a week.
Several times a month.
Once a month.
Less than once a month.
4
. How did you hear about the site?
How did you hear about the site?
Know the site's name.
Search engine {Google,Yahoo,Bing,etc}.
Saw on a magazine/newspaper.
A friend told me.
Link from another site.
Other:_________________________
5
. Did you have any problems with your order?
Did you have any problems with your order?
Yes
No
6
. If you answered "yes" above, were we able to rectify the situation or problem to your expectation?
If you answered "yes" above, were we able to rectify the situation or problem to your expectation?
Yes
No/Somewhat
Not applicable
***If you answered no, we sincerely would like to make it up to you. Please e-mail us your concern at info@theinglenookdecor.com.
7
. How likely are you to recommend our site to family & friends?
How likely are you to recommend our site to family & friends?
Most Likely
Likely
Unlikely
Extremely Unlikely
8
. Do you have any suggestions/recommendations to improve our site & your shopping experience with us? Or any product/items you would like us to carry?
Do you have any suggestions/recommendations to improve our site & your shopping experience with us? Or any product/items you would like us to carry?
9
. If you had a great experience with us,Please write a little "blurb" about it below. We appreciate it so much!Let us know if we can publish it.
If you had a great experience with us,Please write a little "blurb" about it below. We appreciate it so much!Let us know if we can publish it.
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