Goodwill Retail Customer Satisfaction Survey

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We appreciate you shopping with us! Every time you donate and make a purchase at Goodwill, you help people overcome barriers to independence.

Complete our Goodwill Retail Store survey and we’ll enter you to win a $100 Goodwill gift certificate.

Email Privacy: At no time during this survey is your email or IP address tracked or required. You may choose to provide an email address to opt-in to receive Goodwill e-newsletters or contests/giveaways. Your information will not be made public, nor will Goodwill use your email address for any other purpose other than stated above or to clarify/respond to a response.

Goodwill does not sell, rent, lease or give away user email addresses. You may opt-out of receiving the Goodwill e-newsletter anytime it is received.

The survey will take about 5 minutes.
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1. I shopped at:
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2. Please enter your "Transaction" number (located on the top left side of receipt).
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3. Please enter "Cashier" number (located in the left top section of the receipt).
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4. How did you feel about the store today?
Very satisfiedSatisfiedUnsatisfiedVery unsatisfied
Appearance and cleanliness
Store atmosphere
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5. How was the merchandise in the store?
Very satisfiedSatisfiedUnsatisfiedVery unsatisfied
Quality of merchandise
Variety of merchandise
Organization of merchandise
Visibility of pricing
Easily shop able
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6. How was the service you received?
Very satisfiedSatisfiedDissatisfiedVery unsatisfied
Friendly, helpful associates
Efficient check out experience
Accuracy of check out
Felt valued as a customer
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7. How was your overall shopping experience?
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8. I made a donation during my visit to Goodwill.
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