My Electricity, My Bill Survey

1. Who is your electricity provider?

Who is your electricity provider? ONCOR Electric (via TXU, Reliant, other)

HILCO Electric Cooperative

Navarro County Electric Cooperative

Co-Serve Electric Cooperative

Other

Don't Know

2. How long have you been served by your current electric provider?

How long have you been served by your current electric provider? Less than one year.

Between one and five years.

Five years or more.

3. How satisfied are you with the reliability of your current electric supplier?

How satisfied are you with the reliability of your current electric supplier? Extremely Satisfied

Satisfied

Dis-Satisfied

Extremely Dis-Satisfied

4. How satisfied are you with the price you currently pay for electricity?

How satisfied are you with the price you currently pay for electricity? Extremely Satisfied

Satisfied

Dis-Satisfied

Extremely Dis-Satisfied

5. Carbon Dioxide, water vapor, and methane are three naturally occurring green house gases. Based on what you know today, how concerned are you personally about the measured increase in carbon dioxide in the atmosphere over the past 40 years?

Carbon Dioxide, water vapor, and methane are three naturally occurring green house gases. Based on what you know today, how concerned are you personally about the measured increase in carbon dioxide in the atmosphere over the past 40 years? Extremely Concerned

Somewhat Concerned

Somewhat Un-concerned

Extremely Un-concerned

Other (please specify)

6. Fuel burning Electricity Generation Plants when running efficiently emit Carbon Dioxide and water vapor which are both considered Greenhouse Gasses. In the future, if Electric Generation plants are required to pay for the right to emit Greenhouse gasses, the cost will ultimately be paid by consumers through higher electric bills.

Who do you think should determine whether there should be a cost charged for emitting green house gasses on consumer's electric bills and, if so, the amount?

Fuel burning Electricity Generation Plants when running efficiently emit Carbon Dioxide and water vapor which are both considered Greenhouse Gasses. In the future, if Electric Generation plants are required to pay for the right to emit Greenhouse gasses, the cost will ultimately be paid by consumers through higher electric bills. Who do you think should determine whether there should be a cost charged for emitting green house gasses on consumer's electric bills and, if so, the amount? Congress, because they must answer to the voters.

Career Environmental Protection Agency Employees

Federal Judges appointed for life.

For profit Traders on Wall Street

The United Nations

Other (please specify)

7. What steps have you already taken to reduce the amount of electricity you use in your home? (Check All that Apply)

What steps have you already taken to reduce the amount of electricity you use in your home? (Check All that Apply) Installed CFL lights Caulked around Windows Added Weather stripping New Energy Star Refrigerator New Energy Star Washing Machine Converted to gas water heating	Converted to solar water heating Added a Wind Generator Added Solar Panels New Energy Star Air Conditioner New Energy Star Heat Pump Raised cooling temp./Lowered Heating temp.
Other (please list additional steps)

8. What steps are you planning to take in the future?

What steps are you planning to take in the future? Install CFL lights Caulk around Windows Add Weather stripping Replace Refrigerator Replace Washing Machine Convert to gas water heating	Convert to solar water heating Add a Wind Generator Add Solar Panels Replace Air Conditioner Replace or Install a Heat Pump Raise cooling temp./Lower Heating temp.
Other (please specify)

9. Pre-pay metering is a new way of purchasing electricity that is now possible with smart meters. Using pre-pay metering, there are no connect, disconnect, or late fees. Using pre-pay metering, customers have complete control of when electricity is on or off and the electricity provider does not ever send a bill. The meter automatically turns off if the Pre-Pay funds run out and automatically turns on when more money is deposited on the account. How likely would you be to use Pre-Pay metering if your supplier offered it as a payment option?

Pre-pay metering is a new way of purchasing electricity that is now possible with smart meters. Using pre-pay metering, there are no connect, disconnect, or late fees. Using pre-pay metering, customers have complete control of when electricity is on or off and the electricity provider does not ever send a bill. The meter automatically turns off if the Pre-Pay funds run out and automatically turns on when more money is deposited on the account. How likely would you be to use Pre-Pay metering if your supplier offered it as a payment option? I would absolutely choose Pre-Pay to have full control with no fees.

I would likely use Pre-Pay but would want more info.

I would probably not use Pre-Pay but would like more info.

I would absolutely choose to stay as is.

Other (please specify)

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10. Please give your zip code (required). Also, if you are interested in participating in future surveys or would like to receive future notices related to electrical or coop member issues, please give your email address (optional).

Please give your zip code (required). Also, if you are interested in participating in future surveys or would like to receive future notices related to electrical or coop member issues, please give your email address (optional). ZIP:
Email Address:

My Electricity, My Bill
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1. Default Section

1. Who is your electricity provider?

2. How long have you been served by your current electric provider?

3. How satisfied are you with the reliability of your current electric supplier?

4. How satisfied are you with the price you currently pay for electricity?

5. Carbon Dioxide, water vapor, and methane are three naturally occurring green house gases. Based on what you know today, how concerned are you personally about the measured increase in carbon dioxide in the atmosphere over the past 40 years?

7. What steps have you already taken to reduce the amount of electricity you use in your home? (Check All that Apply)

8. What steps are you planning to take in the future?

*
10. Please give your zip code (required). Also, if you are interested in participating in future surveys or would like to receive future notices related to electrical or coop member issues, please give your email address (optional).

My Electricity, My BillExit this survey

1. Default Section

1. Who is your electricity provider?

2. How long have you been served by your current electric provider?

3. How satisfied are you with the reliability of your current electric supplier?

4. How satisfied are you with the price you currently pay for electricity?

5. Carbon Dioxide, water vapor, and methane are three naturally occurring green house gases. Based on what you know today, how concerned are you personally about the measured increase in carbon dioxide in the atmosphere over the past 40 years?

7. What steps have you already taken to reduce the amount of electricity you use in your home? (Check All that Apply)

8. What steps are you planning to take in the future?

*10. Please give your zip code (required). Also, if you are interested in participating in future surveys or would like to receive future notices related to electrical or coop member issues, please give your email address (optional).

My Electricity, My Bill
Exit this survey

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10. Please give your zip code (required). Also, if you are interested in participating in future surveys or would like to receive future notices related to electrical or coop member issues, please give your email address (optional).