LSERS Customer Satisfaction Survey LSERS is committed to providing excellent services to its members in a professional and timely manner. We value your input and comments. Question Title * 1. How did LSERS assist you? Phone Call Office Visit Email LSERS website Other LSERS Use Only Question Title * 2. Please provide applicable information: Date of Contact: LSERS staff member's name: Question Title * 3. Did we sufficiently answer your questions/address your concern? Yes Somewhat No Question Title * 4. The length of time spent to address your questions and concerns? Shorter than expected About right Longer than expected Question Title * 5. Was your representative knowledgeable? Great Average Poor N/A Question Title * 6. Was your representative professional? Great Average Poor N/A Question Title * 7. Was your representative polite? Great Average Poor N/A Question Title * 8. Please share your thoughts/comments on what we can do to improve. Question Title * 9. If you would like someone to contact you, how would you prefer to be contacted? Email Phone Question Title * 10. Please provide the information below if you would like someone to contact you: Name: Email Address: Phone (Including area code): Best time to call: Register online for 24/7 access to your LSERS account!Go to www.lsers.net > LOGIN > Member RegistrationPhone: 1.800.256.3718 Email: webmaster@lsers.net Done