Client Feedback Questionnaire

1. Default Section

 
 50% 
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1. Area of Law Consulted
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2. Solicitor/Fee Earner instructed
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3. How satisfied were you with our overall level of service?
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4. How well did we do
ExcellentGoodSatisfactorypoor
Speed in answering incoming calls
Returning your calls
Staff helpful and courteous at all times
Speed of response to initial enquiry
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5. Did we give you information/advice that was easy to understand?
6. How well did we keep you up-to-date with progress?
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7. How satisfied were you with the method of communication we provided?
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8. Would you recommend us to somebody else if they needed legal help or advice?
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9. Please tell us how you heard about Pardoes
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10. Do you feel the service you received was good value for money?
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11. We welcome ideas on ways to improve our level of service. Do you have any further comments or suggestions that may help us to improve our level of service?
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12. Do you require any further legal help or assistance from Pardoes?
13. If you selected yes to the above, please leave your details below


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